Derek Baxter
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Derek Baxter is a seasoned IT professional with 19.1 years of experience in systems administration and infrastructure maintenance. He has a proven track record of exceeding budgetary and performance goals, and has a natural aptitude for deploying and maintaining company-wide applications. Derek is skilled in cloud services administration, IT management, task automation, technical support, and documentation development. He is currently a Senior IT Engineer with Best Western, where he champions the management and maintenance of the company's infrastructure. Derek is known for his effective communication skills, technical acumen, and ability to deliver effective solutions on time and under budget.
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About
I am a seasoned IT professional with 17+ years of systems administration and infrastructure maintenance experience in the technology sector. Recognized for demonstrating a natural aptitude for deploying and maintaining company-wide applications, as well as for investigating and resolving technical issues, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include cloud services administration, IT management, task automation, technical support, and documentation development. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills as well as technical acumen, systems analysis, project management, and resource allocation to support efficiency and optimal results. Currently, I am a Senior IT Engineer with Best Western. Under my leadership, I champion the management and maintenance of the company’s infrastructure, including the deployment of new applications. I also spearhead various projects optimizing system functionality, including deploying Intune to all Windows endpoints in order to transition from an on-premise model to a cloud-first model. In addition, I liaise with senior leadership, the Helpdesk team, and other System Administrators to ensure the company’s technological support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, technical and managerial expert who can be relied on to offer superior solutions that deliver effective results on time and under budget.
...See MoreWork Experience
senior it engineer - windows
Hospitality
Derek Baxter's Professional Milestones
- Technician Support (2004-09-01~2005-06-01): Provided exceptional technical assistance, resolving complex issues efficiently, and ensuring highest customer satisfaction.
- External Service Desk Technician Ii (2005-06-01~2007-05-01): Provided exceptional technical support, driving customer satisfaction and customer satisfaction.
Skill
Troubleshooting
Active Directory
Technical Support
Software Documentation
Help Desk Support
Microsoft Exchange
Tcp/ip
Windows Server
Windows
Routers
Call Center
It Management
Sql
Microsoft Sql Server
Process Improvement
Customer Satisfaction
Wireless
Vmware
Xen
A+ Certified
Crystal Reports
Websense
Itil Certified
Powershell
Commvault
Microsoft Office
Hp Service Desk
Frontrange
Python
Edgewave
Trend
Servers
System Administration
Domain Name System
Itil
Operating Systems
Windows 7
Citrix
Vmware Esx
Certification
Colleagues
Other Named Derek Baxter
Frequently asked questions
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Derek Baxter's social media include: Linkedin,
Derek Baxter works for Best Western Hotels & Resorts
Derek Baxter's role in Best Western Hotels & Resorts is senior it engineer - windows
Derek Baxter works in the industry of Hospitality
Derek Baxter's colleagues are Bohdan Guran,sankesh orpe,bob shandro
Derek Baxter's latest job experience is senior it engineer - windows at Best Western Hotels & Resorts