Diana Dillon Powell
Liberty University
Tell me more about Diana Dillon Powell?
Diana Dillon Powell is a highly experienced professional with 24.6 years of work experience. She has a diverse skill set that includes call centers, customer service, workforce management, leadership, and team building. Diana has worked in various industries such as healthcare, hospitality, and construction. She has held positions such as Customer Support Workforce Management Lead at Venmo, Workforce Optimization Analyst at GoHealth, and Contractor - Resource Planning Management at Wyndham Vacation Ownership. Diana's expertise extends to areas such as process improvement, customer satisfaction, time management, and data analysis. She is currently based in Oak Forest, Illinois.
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Emails and Phone Numbers
Work Experience
customer support workforce management lead at venmo
Financial Services
Diana Dillon Powell's Professional Milestones
- customer support workforce management lead at venmo (2018-01-01~): Expanding customer support base through strategic training and personalized support strategies.
- Contractor - Resource Planning Management (2013-03-01~2013-05-01): Optimized resource allocation, enhancing resource utilization and reducing cost to improve organizational performance.
Education
Psychology,
Management,
Bachelors,
Bachelor Of Science,
Information Management Systems & Psychology
Skill
Call Centers
Customer Service
Workforce Management
Leadership
Team Building
Process Improvement
Customer Satisfaction
Time Management
Microsoft Office
Troubleshooting
Performance Management
Forecasting
Microsoft Excel
Team Leadership
Access
Customer Experience
Data Analysis
Employee Relations
Workforce Planning
Business Process Improvement
Microsoft Word
Strategic Planning
Powerpoint
Certification
Colleagues
Papanii Okai
Chief Technology Officer | Vice President Of Engineering | Advisor
Angela Foell
sr director venmo consumer application engineering & core financial services and giving platform
Manu Jain
director of product data science and product analytics at paypal & venmo ex meta wayfair & mckinsey
Roger Evoy
VP Brand and Product Marketing I Brand Strategy I Campaign Architecture I Go-To-Market I Integrated Marketing I Global Advertising I Cross Functional Leader I Product Strategy
Andrew Kortina
Co-Founder | Chief Financial Officer | Director
Other Named Diana Dillon Powell
Frequently asked questions
We found 3 Diana Dillon Powell's email addresses
We found 2 Diana Dillon Powell's phone numbers
Diana Dillon Powell works for Venmo
Diana Dillon Powell's role in Venmo is customer support workforce management lead at venmo
Diana Dillon Powell works in the industry of Financial Services
Diana Dillon Powell's colleagues are Papanii Okai,Angela Foell,Manu Jain
Diana Dillon Powell's latest job experience is customer support workforce management lead at venmo at Venmo
Diana Dillon Powell's latest education in Liberty University