Service Delivery Manager@ The Manchester Metropolitan University
Crewe, England, United Kingdom
Diana Jellicoe
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Groves High School
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FlashIntel GPTDiana Jellicoe is a highly experienced Service Manager with 22.9 years of work experience. She has a diverse skill set that includes service delivery, management, incident management, and stakeholder management. Diana has worked in various industries such as telecommunications, telecommunications, and IT services. She is currently working at Hitachi Consulting in the United Kingdom. Diana has a strong background in service transition management and customer retention. She is ITIL v3 foundations certified and has expertise in solution selling and process improvement.
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Emails and Phone Numbers
About
Service Manager at Hitachi Consulting
Work Experience
Service Delivery Manager
Diana Jellicoe's Professional Milestones
- Service Manager (2013-04-01~2014-01-01): Implemented efficient service management processes, improving customer satisfaction and enhancing service quality.
- Service Delivery Analyst (2008-04-01~2013-04-01): Streamlined service delivery processes, optimizing efficiency and reducing turnaround time.
Education
Skill
Service Delivery
Service Management
Managed Services
Incident Management
Change Management
Telecommunications
Stakeholder Management
Account Management
Problem Management
Solution Selling
Process Improvement
Itil V3 Foundations Certified
Sla
Itil Csi
Itil Service Operations
Service Delivery Management
Customer Retention
Manage Client Relationships
Sips
Service Review
Ola
Help Files
Transition Management
Certification
Colleagues
Katherine McNabb
musculoskeletal physiotherapist phd candidate at manchester metropolitan university researching the hip joint owner manager physio at bodyfix physio limited
Manchester Metropolitan University
Owner, Manchester Metropolitan University
Emma Jackson
Founder & Illustrator at Story Drawing Club
Lewis Hesketh
Founder
Gemma Truman
Glass Technical Officer
Other Named Diana Jellicoe
Frequently asked questions
We found 5 Diana Jellicoe's email addresses
We found 1 Diana Jellicoe's phone numbers
Diana Jellicoe's social media include: Linkedin,
Diana Jellicoe works for The Manchester Metropolitan University
Diana Jellicoe's role in The Manchester Metropolitan University is Service Delivery Manager
Diana Jellicoe's colleagues are Katherine McNabb,Manchester Metropolitan University,Emma Jackson
Diana Jellicoe's latest job experience is Service Delivery Manager at The Manchester Metropolitan University
Diana Jellicoe's latest education in Groves High School
