Diane Fernandes
Escrow Officer@ First American Title
Sacramento, California, United States
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Diane Fernandes is a passionate and hard-working servant leader with 10 years of experience in customer service, sales support, management, mentorship, and training roles in the financial services, grocery, and mortgage industries. She believes in the 'Zappos philosophy' of customer service, always striving to exceed expectations. Diane has worked as an Escrow Officer at First American Title and as an Escrow Assistant at CornerStone Title Company. She is based in Sacramento, California.
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Emails and Phone Numbers

@firstamny.com
@firstam.com
@firstambank.com
+1 816279****
+1 620227****
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About

Passionate, hard-working servant leader with 10+ years experience in customer service, sales support, management, mentorship, and training roles within the financial services, grocery, and mortgage industries. I strongly believe in the 'Zappos philosophy' of customer service, specifically by always doing something that goes above and beyond what's expected of me.

Work Experience

1 First American Way, Santa Ana, California, 92707, US

Real Estate

10226
Phone
+1 7142503000
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Diane Fernandes's Professional Milestones

  • Escrow Assistant (2013-03-01~2015-06-01): Provided seamless, timely and efficient escort services for customers.
  • Escrow Officer (2015-06-01~): Streamlined emergency response processes, reducing response time and improving overall service efficiency.

Education

University of Phoenix
University of Phoenix

Business Management

2014-2016