currently seeking position in customer service administrative assistant general office or training and development @ CVS Health
Garland, Texas, United States
Dianne Cox
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Midwestern State University
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FlashIntel GPTDianne Cox is an innovative and creative Training Specialist with 24.9 years of experience. She has a strong background in training, Microsoft Excel, Microsoft Office, e-learning, and quality assurance. Based in the United States, Dianne is skilled in partnering with department managers to identify educational needs and develop training programs using delivery methods. She is a flexible, self-starter, and team-oriented individual, allowing her to present customer service and Medicare D courses to groups of all sizes and positions. Dianne is also proficient in using Microsoft Office tools such as Word, Excel, and PowerPoint to create presentations and training materials for instructor-led and distance learning trainings.
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About
I am an innovative, creative, and team oriented Training Specialist with a proven track record of partnering with department managers, identifying educational needs, design and development of training programs using a variety of delivery methods. A flexible, self-starter, and team oriented individual, I am comfortable presenting Customer Service and Medicare D courses to groups of all sizes, and levels of positions. I am experienced in using Microsoft Office tools such as Word, Excel, and PowerPoint, to create presentations and training materials for both instructor-led and distance learning trainings. I am also comfortable using E-Learning as a way to engage learners in the process.
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currently seeking position in customer service administrative assistant general office or training and development
Consultant | Trainer | Learning And Delivery
Training Specialist
Consultant, Trainer, Learning And Delivery
Training Specialist
Hospitals and Health Care
Dianne Cox's Professional Milestones
- Training Specialist (2006-01-01~2011-06-01): Developed comprehensive training programs, enhancing employee skills and contributing to effective performance of business objectives.
- Consultant | Trainer | Learning And Delivery (2011-10-01~): Inspired individuals to create personalized training plans, fostering success through personalized training sessions.
Education
English,
Education,
Bachelors,
Bachelor Of Science,
Secondary Education,
Speech And English
1966-1971Skill
Training
Microsoft Excel
Microsoft Office
E Learning
Quality Assurance
Software Documentation
Call Center
Healthcare
Technical Writing
Process Improvement
Pharmaceutical Industry
Visio
Cross Functional Team Leadership
Peoplesoft
Customer Satisfaction
Coaching
Performance Management
Clinical Research
Customer Service
Pharmacy Benefit Management
Training Delivery
Call Centers
Management
Certification
Colleagues
Other Named Dianne Cox
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Dianne Cox works for CVS Health
Dianne Cox's role in CVS Health is currently seeking position in customer service administrative assistant general office or training and development
Dianne Cox works in the industry of Hospitals and Health Care
Dianne Cox's colleagues are Kayla Almeida,Ritu Wadhwa
Dianne Cox's latest job experience is currently seeking position in customer service administrative assistant general office or training and development at CVS Health
Dianne Cox's latest education in Midwestern State University
