Diego Alvarado Roa
GET FULL PROFILE 
Real-Time AI Research
FlashIntel GPT
Tell me more about Diego Alvarado Roa?
FlashIntel GPTDiego Roa is a highly experienced professional with 17.6 years of work experience in the telecommunications industry. He has a strong skill set in troubleshooting, call centers, customer service, and project management. Currently, he serves as the Jefe de Control de Calidad de Contact Center (E.) at the National Telecom Corporation in Ecuador. Diego has held various leadership roles in the company, including Responsable De Monitoreo Y Calidad and Supervisor Contact Center. He also has experience as a Supervisor Contact Center and a Technical Technician at Corporacion El Rosado S.A. Diego is known for his expertise in customer satisfaction and team leadership.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Jefe de Control de Calidad de Contact Center (E.) en corporacion nacional de telecomunicaciones
Work Experience
PMP,COPC-CR,MSc,Ing.
Financial Services
Diego Alvarado Roa's Professional Milestones
- Responsable De Monitoreo Y Calidad (2013-06-01~2014-10-01): Developed and implemented a robust quality control system to enhance overall efficiency and customer satisfaction.
- Responsable Tã Cnico Uio (2009-03-01~2012-01-01): Driving innovation and effectiveness to enhance functionality and functionality across all platforms.
Skill
Telecommunications
Troubleshooting
Call Centers
Customer Service
Voip
Team Leadership
Project Management
Wireless
Management
Itil
Ip
Microsoft Office
Service Delivery
Customer Satisfaction
Vendor Management
Liderazgo De Equipos
Microsoft Excel
Centro De Llamadas
Estrategia Empresarial
Telecomunicaciones
Centros De Contacto
Certification
Colleagues
Other Named Diego Alvarado Roa
Frequently asked questions
We found 3 Diego Alvarado Roa's email addresses
Diego Alvarado Roa's social media include: Linkedin,
Diego Alvarado Roa works for Gestiona GTX
Diego Alvarado Roa's role in Gestiona GTX is PMP,COPC-CR,MSc,Ing.
Diego Alvarado Roa works in the industry of Financial Services
Diego Alvarado Roa's colleagues are Rodrigo Lopez,Sebastian Reyes,Rocio Moreno
Diego Alvarado Roa's latest job experience is PMP,COPC-CR,MSc,Ing. at Gestiona GTX
