Digna Wheatley
University of Maryland Global Campus
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Digna Wheatley Pearson is a highly experienced professional with 16.5 years of work experience. She possesses a wide range of skills including quality management, service excellence, public speaking, and HIPAA regulations. Currently, she serves as the Director of Patient Relations and Risk Manager at Johns Hopkins Medicine Howard County General Hospital. Digna is responsible for maintaining compliance with state and federal laws and accreditation standards related to safety and risk management. She is also skilled in conducting investigation and analyzing fundamental problems and trends to improve liability for the hospital. Digna has extensive experience in the healthcare industry, including leading FMEA teams in Medication Reconciliation, Falls, and Handoff Communication. She is licensed as a Nurse Case Manager/Delegating Nurse and a former Board member
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About
Digna Marie Wheatley Pearson currently works at Johns Hopkins Medicine Howard County General Hospital as a Director of Patient Relations and Risk Manager. Her primary responsibility is to ensure the hospital maintains compliance with state and federal laws as well as accreditation standards related to safety and risk management. She trains management and staff about various aspects of the risk management program. Digna investigates and analyzes fundamental problems or trends that could result in liability for the hospital. She recommends and helps to implement corrective action where appropriate. For example, Digna successfully facilitated teams in the implementation of an Online Physician Orientation program, and she developed a more efficient protocol for massive blood transfusions. Her creation of an emergency response team for obstetrical emergencies garnered national recognition for her hospital. Digna has more than eighteen years of nursing experience. Her background includes Medical/Surgical and Surgical Intensive Care Unit Nurse for a Level I Trauma Center. She is ACLS Certified and has served as a Code Yellow Trauma Responder. Digna has extensive performance improvement experience and has successfully led FMEA teams in Medication Reconciliation, Falls, and Handoff Communication. In 2004, she successfully led Baltimore's Bon Secours Health System in its Joint Commission Accreditation Survey. While at Bon Secours, she also helped the organization improve its Core Measure scores in areas such as immunizations, heart attacks, and surgical care improvement. She is currently licensed as a Nurse Case Manager/Delegating Nurse in the state of Maryland and a former Board member of the Maryland Association of Healthcare Quality.
...See MoreWork Experience
Director Of Patient Relations And Risk Management
Hospitals and Health Care
Digna Wheatley's Professional Milestones
- Director Of Patient Relations And Risk Management (2007-05-01~): Implemented proactive strategies to enhance patient satisfaction and mitigate risk through targeted interventions and tailored risk management strategies.
Education
Health/health Care Administration/management
Skill
Quality Management
Service Excellence
Public Speaking
Medicare
Hipaa
Healthcare
Ehr
Strategic Planning
Revenue Cycle
Patient Advocacy
Case Management
Program Management
Risk Management
Emr
Nonprofits
Healthcare Information Technology
Community Outreach
Customer Service
Regulatory Compliance
Nursing
Patient Support
Management
Healthcare Management
Patient Safety
Clinical Documentation
Hospitals
Certification
Colleagues
Patty Satjapot, PhD
Executive Director Strategic Initiatives | Dean | Associate Faculty
Gloria Andela
Social Media Marketing Specialist
Lewis Givens, M.S. M.Ed.
acting public safety operations manager johns hopkins medicine founder & chief executive officer safety & security consulting llc
Luxe Rich
Founder
Saumya Sao
co-founder & ceo the violet project | advocate for healthcare access & delivery
Other Named Digna Wheatley
Frequently asked questions
We found 1 Digna Wheatley's email addresses
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Digna Wheatley's social media include: Linkedin,
Digna Wheatley works for Johns Hopkins Medicine
Digna Wheatley's role in Johns Hopkins Medicine is Director Of Patient Relations And Risk Management
Digna Wheatley works in the industry of Hospitals and Health Care
Digna Wheatley's colleagues are Patty Satjapot, PhD,Gloria Andela,Lewis Givens, M.S. M.Ed.
Digna Wheatley's latest job experience is Director Of Patient Relations And Risk Management at Johns Hopkins Medicine
Digna Wheatley's latest education in University of Maryland Global Campus