Dina King

Project Management professional with 15+ years of experience in software development, gathering requirements, improving business processes, creating and managing project plans, prioritizing scope, managing technical implementations, and change management, including user testing, training, and deployment. Experienced in monitoring project results and identifying areas of success and improvement. Proven team leader through communication and collaboration; self-starting, curious individual contributor. Project Manager | Program Manager Email: [email protected] Phone: 707.322.3469 I am a seasoned professional in project and program management, where I have proven my strengths through individual and team achievements. My success is a direct result of collaboration, communication, and determination. I believe in open communication with clients and users to gather requirements, identify opportunities, and determine solutions to best meet the business need. Business process improvement is my passion and I have experience mapping processes and business flows to identify areas of efficiency. I am skilled at working with technical team members to develop a sound, reliable solution that is scalable in agile, waterfall, or hybrid environments. I create project plans to manage priorities, scope, milestones, and customer expectations throughout the project. I am experienced at collaborating with developers and users to review components, adjust where needed, and test to ensure a successful implementation. Delivering a high-quality product that delights the customer is my ultimate goal. Communication during a project is key and I am comfortable presenting requirements, status updates, and demonstrations at every level, from entry-level users to c-suite executives. I have experience writing statements of work, managing budgets, and creating change orders. Whether I am leading a project or teaching users how to navigate an application, I deliver with professionalism, integrity, and reliability. CORE COMPETENCIES • Business requirements • Business process improvement mapping • Project plan development, management, and prioritization • Project communications, status updates, and summaries • Project documentation and training materials • Technical implementation tasks - unit testing, user testing, release notes, demonstrations • Agile • Waterfall • Scrum, Kanban • Experienced using the following: MS Apps & Services – Word, Excel, Project, PowerPoint, SharePoint, OneDrive Jira Confluence Smartsheets Salesforce