Dominic Fedele
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Tell me more about Dominic Fedele?
FlashIntel GPTDominic Fedele is a highly experienced professional with 12.6 years of work experience in contact centers, BPO, call centers, and performance management. He has a strong background in team management, customer experience, and workforce management. Dominic has worked at Smartsalary as a Team Leader and at Aegis Services Australia as a Team Leader. He is skilled in outsourcing, service delivery, change management, and business process improvement. Dominic is based in Sydney, Australia.
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Emails and Phone Numbers
Work Experience
at
Team Leader
Financial Services
Dominic Fedele's Professional Milestones
- Team Leader (2011-03-01~2014-03-01): Inspired and motivated team members to contribute to achieving exceptional results and exceeding targets.
- Team Leader (2014-05-01~): Developed and implemented strategic initiatives to drive team performance and exceed project targets.
Skill
Contact Centers
Bpo
Call Centers
Performance Management
Team Management
Customer Experience
Workforce Management
Outsourcing
Service Delivery
Change Management
Team Leadership
Business Process Improvement
Employee Engagement
Inbound Marketing
Sla
Certification
Colleagues
Marcus Pethurst
customer care & customer experience manager
Theresa Norina (Nau) Navata
Project Manager
mike deignan
director seqoya at smartsalary
Annemarie O'Rourke
client relationship manager at smartsalary | contract management | relationship specialist
Kevin Hampton
manager reporting at smartsalary
Other Named Dominic Fedele
Frequently asked questions
We found 1 Dominic Fedele's email addresses
We found 1 Dominic Fedele's phone numbers
Dominic Fedele's social media include: Linkedin,
Dominic Fedele works for Smartsalary
Dominic Fedele's role in Smartsalary is at
Dominic Fedele works in the industry of Financial Services
Dominic Fedele's colleagues are Marcus Pethurst,Theresa Norina (Nau) Navata,mike deignan
Dominic Fedele's latest job experience is at at Smartsalary
