Dominique Baldon
Customer Service Manager | Assistant Vice President | Technical Business Analyst III@ Bank of Oklahoma
Jacksonville, Florida, United States
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Dominique Baldon is an energetic and self-motivated technical business professional with 10 years of cutting-edge experience in computer technology. He has a strong knowledge base that includes business analysis, data analysis, quality assurance testing, programming, and more. Dominique has worked with clients in various roles, including as a CSM, AVP, Technical Business Analyst II at Bank of Oklahoma and as a Techincal Business Analyst at Cognizant. He is skilled in troubleshooting, analytical skills, and communication. Dominique has also worked at Accenture and Wipro Gallagher Solutions. He is based in the United States.
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Emails and Phone Numbers

@cognizant.com
@bankofoklahoma.com
@yahoo.com
@bokf.com
+1 410716****
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About

Energetic and self-motivated technical business professional with 10+ years of cutting edge and diverse experience in computer technology. Vast knowledge base that includes business analysis (both technical and functional), data analysis, Quality Assurance testing, programming and many other professional and technical competencies. Several years of client facing experience that includes conducting meetings with client Business Leads to gather requirements for mortgage lending system. Special interest in translating functional requirements into technical requirements including pseudo code. Excellent troubleshooting and analytical skills. Excellent communication, organization, and interpersonal skills.

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Work Experience

101 E 2nd St, Tulsa, OK, 74103, US

Financial Services

2033
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Dominique Baldon's Professional Milestones

  • Business Analyst (2007-06-01~2011-11-01): Provided accurate market data analysis, providing strategic insights for informed decision-making.
  • Customer Service Manager | Assistant Vice President | Technical Business Analyst III (2017-08-01~): Streamlined customer service operations, optimizing efficiency and driving customer satisfaction.
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Education

Austin Peay State University
Austin Peay State University

Computer Science,

Bachelors,

Bachelor Of Science

2003-2007