Don McVicker

Performance and driven with over 20 years history of success pioneering high-growth operations across large-scale, multisite organizations. Proven track record of developing and executing business strategies that reduce cost, increase delivery capacity, and ensure end-user satisfaction. Noted mentor adept at employee training and development, successfully managing cross-functional teams across multiple business segments. Articulate, results-oriented analyst with business acumen vital to authoring process-improvement and change-management strategies. Act as a change agent, capable of critically evaluating and responding to rapidly evolving technology environments. Recognized as go-to resource for technical support with a record of dependability in approach and methodology. Areas of Expertise Strategic Planning – Multisite Operations – Budget Planning & Expenditures – Relationship Management – Regulatory ComplianceProject Management – Workflow Analysis – Quality Assurance & Control – Training & Professional Development