Donna Francko
Business Analyst | Certified Case Manager@ KeyBank
Cleveland, Ohio, United States
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Donna Francko is an IIBA CCBA certified Business Analyst with 25.7 years of experience. She is based in the United States and works at KeyBank in various roles. Donna is responsible for engaging with stakeholders on projects to gather and manage requirements, as well as testing integration and defect triage. She also has experience in Scrum Alliance training as a Scrum Product Owner and ScrumMaster foundations. Donna's agile approach and mindset make her an invaluable asset to managing projects using an agile approach and mindset.
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Emails and Phone Numbers

@keybank.com
@key.com
+1 216689****
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About

As an IIBA CCBA certified Business Analyst on the Requirements Management team at KeyBank, I have the responsibility of engaging with stakeholders on projects to gather and manage requirements throughout the project lifecycle, as well as testing integration and defect triage. Scrum Alliance training as a Scrum Product Owner and ScrumMaster foundations aids in managing projects using an agile approach and mindset.

Work Experience

127 Public Square, Cleveland , Ohio, 44114, US

Banking

17183
Phone
+1 2166893000

Donna Francko's Professional Milestones

  • Knowledge Management Process Administrator (1998-01-01~2013-11-01): Streamlined knowledge management processes to improve efficiency and accuracy, resulting in improved processes and improved decision-making.
  • Knowledge Management And Quality Resource Management (2016-10-01~2017-07-01): Developing and implementing comprehensive knowledge management strategies to optimize employee performance and improve overall organizational performance.
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