Donna Plocek
Sam Houston State University
Tell me more about Donna Plocek?
Donna Plocek is a diligent and proactive Customer Experience Operations Manager with 14 years of customer relations experience in the Automotive Industry. She is skilled in customer experience and dispute resolution operations, work production management, organizational development, and team building. Donna is adept at improving customer experience operational stability and efficiency. She is a team-minded individual who works well with senior stakeholders and effectively prioritizes tasks. Donna has worked at Sysco LABS and Gulf States Toyota in various managerial and customer experience roles.
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About
Diligent, proactive, self-starting Customer Experience Operations Manager bringing 14+ years of customer relations experience in Automotive Industry. Skilled in customer experience and dispute resolution operations, work production management, organizational development and team building. Adept at improving customer experience operational stability and efficiency. Team-minded individual works well with senior stakeholders and effectively prioritizes tasks.
Work Experience
customer support manager at sysco labs
Software Development
Donna Plocek's Professional Milestones
- Cr Case Mgr (2009-06-01~2014-06-01): Implementing efficient financial processes, ensuring accurate reporting and compliance with regulatory requirements.
- Manager | Customer Experience (2017-06-01~2018-06-01): Achieved consistent customer satisfaction by implementing comprehensive service strategies and fostering a supportive environment.
Education
Psychology,
Bachelor Of Applied Science,
Bachelors
Certification
Colleagues
Jess Quesada
global demo center manager | sysco labs
Megan Oertel
sr director of digital commerce and customer analytics ux research and international technology at sysco labs | co-founder of the austin diversity & inclusion project
James Press
Director - CX Application Support
Chathura Ratnayake
Vice President - Engineering
Amir Mahboobi
sr director of sysco labs deployment
Other Named Donna Plocek
Frequently asked questions
We found 3 Donna Plocek's email addresses
We found 2 Donna Plocek's phone numbers
Donna Plocek works for Sysco LABS
Donna Plocek's role in Sysco LABS is customer support manager at sysco labs
Donna Plocek works in the industry of Software Development
Donna Plocek's colleagues are Jess Quesada,Megan Oertel,James Press
Donna Plocek's latest job experience is customer support manager at sysco labs at Sysco LABS
Donna Plocek's latest education in Sam Houston State University