Donna Puffett

About Travel Counsellors Travel Counsellors is one of the world’s leading independent travel companies with a turnover of £360 million and operates in the UK, Ireland, the Netherlands, South Africa, Australia, Canada and Dubai. Founded in 1994, it currently has over 1,200 travel consultants who work from home and specialise in leisure and corporate travel, backed up by 200 head office staff. Award-winning service has earned Travel Counsellors one of the highest customer service (NPS) scores ever recorded and a host of awards including Best Travel Agent at the Guardian and Observer Travel Awards, the prestigious Queen’s Award for Enterprise in 2014 & 2003-2008 and was voted Travel Agent of the Year by the Guardian, Observer and Guardian Unlimited in 2006, 2007, 2009 & 2010. The company was listed in the 2011 Telegraph’s 1000 Britain’s Brightest Businesses, 2011 & 2012 Sunday Times International Fast Track and was first to be accredited by the CAA for Flight-Plus as an example of best practice in the industry for customer financial protection. The Travel Counsellors vision is clear: Working together to be the world’s most loved travel company. Built entirely on relationships, with customers, suppliers and each other, this unique approach has created genuine loyalty from the very core and is what makes the company so special. “Put the world’s nicest yet most driven people in a room, inject incredible leadership, give them the right tools to do the job and believe in them 100%.. That’s Travel Counsellors.” Specialties Leisure Travel, Business Travel, Personal Travel Agents, Home-based Travel Agents, Tailor made holidays, Financial Protection Headquarters Travel House43 ChurchgateBolton,LancashireBL1 1THUnited Kingdom Website http://www.travelcounsellors.co.uk Industry Leisure, Travel & Tourism Type Privately Held Company Size 1001-5000 employees Founded 1994