Dr.Hakan Tetik

The shift from product oriented DNA's to customer oriented DNA'a is a headache for all companies in many industries. The overall strategy to maximize the potential of the organization and to ensure a "safer future" is hard to manage and needs to be developed in a holistic way. The holistic way needs leaders from Strategy, Marketing and Product Management acting in a harmony. Companies; able to Innovate and to create customer Experience have the right DNA to survive. Hiring and engaging the right people who are creative and who have the customer's mindset are vital for every company independent of their size. I like to do ; Customer Experience, CRM, Strategic Marketing, Loyalty Programs, Direct Marketing, Mobile Marketing, Technological Marketing, Entrepreneurship, Product Management, NPS, Segmentation I am doing Workshox (Workshops with results) on these subjects; Strategy, Change Management, Customer Experience, Strategic Thinking, Strategic Planning, Digital Marketing, CRM, Loyalty Programs, Product Management, BMG (Business Model Generation), Dynamic Segmentation What I am currently working on; Prediction, Anthropology, Behavior I am 40+, My experience is 25+, I did 100+ bigger projects, I had 30K+ students