global technical support leader - asia pacific@ Ciena
Melbourne, Victoria, Australia
Earl Dan Mercado
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FlashIntel GPTEarl Dan Mercado is a highly experienced professional who currently works as a Global Technical Support Leader at Ciena. With a strong background in telecommunications, he has successfully supported customers in various regions such as Asia Pacific, Oceania, ANZ, Japan, and Greater China. Earl has previously worked at Ciena in the United States as a Global Technical Support Leader, specializing in Asia Pacific. Ciena, a telecommunications company founded in 1992, offers a wide range of networking hardware, optical networking, and pack networking software. Earl's expertise lies in serving customers such as communications service providers, governments, and enterprises.
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About
Manages a team of engineers supporting Ciena customers in Asia Pacific, Oceania, ANZ, Japan and Greater China.
Work Experience
global technical support leader - asia pacific
Telecommunications
Earl Dan Mercado's Professional Milestones
- global technical support leader - asia pacific (833587200~–heute-01-01): Enhanced global technical support operations to enhance customer satisfaction and drive operational excellence across Asia Pacific.
Certification
Colleagues
Andrea Bellavia, MBA
Product Owner
Vaibhav Dangwal
Tech Writer | Certified Product Owner
Steven Coral
Owner | Program Management | Product Portfolio Growth | Project & Team Management | Analytics And Intelligence | Innovation And Solution Building
Karunambigai Karthikeyan
Product Owner | Software Engineering
Fabiola Ferguson
Product Owner | Services R & Director Program Manager
Other Named Earl Dan Mercado
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Earl Dan Mercado works for Ciena
Earl Dan Mercado's role in Ciena is global technical support leader - asia pacific
Earl Dan Mercado works in the industry of Telecommunications
Earl Dan Mercado's colleagues are Andrea Bellavia, MBA,Vaibhav Dangwal,Steven Coral
Earl Dan Mercado's latest job experience is global technical support leader - asia pacific at Ciena
