Ebenezer Opoku
business desk & escalations manager at multichoice ghana ltd @ MultiChoice Ghana Ltd.
Ghana
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Ebenezer Opoku is a highly experienced professional with 14.3 years of work experience. He possesses a wide range of skills including teaching, Microsoft Office, project planning, customer service, and social networking. Based in Ghana, Ebenezer is dedicated to achieving his company's goals while ensuring customer satisfaction. He possesses strong communication and analytical skills, as well as a proactive thinker. Ebenezer has worked at MultiChoice Ghana Ltd. as a Business Desk & Escalations Lead and Customer Service representative, as well as at ghana cocoa board as a Data Analyst.
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About

With Vast wealth of knowledge and experience in customer service field, I aim to utilise my skill in achieving my company's goals whilst ensuring customer satisfaction across every stage of customer's journey. I have strong communication skills as well as effective work with team members or alone with little or no supervision. Also bear strong analytical skills and a proactive thinker.

Work Experience

83
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Ebenezer Opoku's Professional Milestones

  • Data Analyst (2009-06-01~2009-08-01): Successfully implemented data-driven insights to optimize decision-making and enhance overall business performance.
  • Customer Service (2013-08-01~2015-03-01): Implementing efficient process improvements to enhance customer satisfaction and loyalty.
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Education

University of Ghana
University of Ghana

Economics And Sociology

2008-2012