Eboni Matthews

Customer Service is my area of expertise! I take pleasure in knowing that a customer I am working with is pleased with the product I represent and that I am here to assist them. From the hotel industry, to tourism, to the wireless industry, my core values and dispositons about customer service haven't changed. If you are spending your money to be provided a service, you should receive the best for the money you spend! I am responsible for providing the proper solutions to customers, in the form of sales. I will be one of the first people a customer knows before they reach anyone else in the company and I want to make sure that the experience is stellar and that the expectations are executed, with little to no obstacles. Specialties: Project Management, new hire training, refresher training, installing, webinar structure and curriculum, product matching, implementation, organization, de-escalation, manual generation, on-site representation, new hire recruitment, and... SALES!