associate director | inclusion & diversity leader | talent management | change agent@ Accenture Federal Services
Washington, District Of Columbia, United States
Ebony Jones
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FlashIntel GPTEbony Jones is a program/project manager with 8 years of experience in mobile technology, technical architecture, project management, system deployment, and websphere. Based in the United States, Ebony has a strong background in providing effective project management, multi-channel solution design, business analysis support, online customer experience optimization, systems implementation, and release management support. With a focus on improving customer satisfaction and enhancing customer experience, Ebony has worked at Accenture in Ireland as a Program and Project Manager and at Accenture Federal Services in the United States as an Associate Director and Talent Management.
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About
Program/project manager with 8+ years of varied and in-depth experience providing effective project management, multi-channel solution design, business analysis support, online customer experience optimization, systems implementation, and release management support to clients in the online, mobile, and operations channels. Most recent work has been focused on improving customer satisfaction and enhancing customer experience through efforts to simplify and optimize digital and e-commerce sites.
Work Experience
associate director | inclusion & diversity leader | talent management | change agent
IT Services and IT Consulting
Ebony Jones's Professional Milestones
- Program Manager | Project Manager (2008-06-01~): Successfully delivered complex projects on time and within budget, exceeding client expectations.
- associate director | inclusion & diversity leader | talent management | change agent: Successfully implemented inclusive and diversity programs, fostering a culture of employee engagement and organizational culture.
Skill
Mobile Technology
Technical Architecture
Project Management
System Deployment
Websphere
System Testing
User Acceptance Testing
Software Design
Microsoft Office
Remedy Ticketing System
Sql
Quality Center
Application Lifecycle Management
Sdlc
It Strategy
Requirements Gathering
Requirements Analysis
Business Process Design
Sharepoint
Management Consulting
Strategic Planning
Certification
Colleagues
Sarah Cornelius
product owner | tech architecture assoc manager | ts sci | veteran
Amanuel Tsegaye
product owner & quality engineer | m s global business with blockchain
Libby (Withers) Thoms
Management Consulting | SRS Owner
Kelby A Estes-Nelson
owner of kittypinkcards test engineer consultant author
Amy Alkhalidi
management consulting senior analyst at accenture federal services | roohsart gallery owner
Other Named Ebony Jones
Frequently asked questions
We found 3 Ebony Jones's email addresses
Ebony Jones's social media include: Linkedin,
Ebony Jones works for Accenture Federal Services
Ebony Jones's role in Accenture Federal Services is associate director | inclusion & diversity leader | talent management | change agent
Ebony Jones works in the industry of IT Services and IT Consulting
Ebony Jones's colleagues are Sarah Cornelius,Amanuel Tsegaye,Libby (Withers) Thoms
Ebony Jones's latest job experience is associate director | inclusion & diversity leader | talent management | change agent at Accenture Federal Services
