Ed Cook

Software developer, analyst and troubleshooter with a passion for learning. Eager to design and develop software solutions that meet long term strategic needs with measurable results. Exceptional troubleshooting abilities that can be applied across many applications. - Worked with a cross-functional team of network engineers, software developers, business analysts and firewall technicians to troubleshoot and correct intermittent network communication freezes. Endpoint financial ATM availability increased .25% as the result of deploying a router firmware patch. - Led a team of software developers in analysis of weekly financial ATM maintenance outages. Recommended, and managed deployment of, maintenance changes that increased ATM availability over .5%, which equates to an additional availability of over 43 hours of operation per ATM per year.