Edelle Lorenzana
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Edelle Lorenzana is an experienced and highly-skilled customer success and project management professional with over 24 years of work experience. She has a proven track record of success in the technology, media, and banking industries. Edelle is known for her leadership skills, positive team player attitude, problem-solving abilities, and community building. She has worked for reputable companies such as Salesforce, The Economist, Philippine National Bank, Magnus Philippines, and GE. Edelle is skilled in various areas including business process improvement, project implementation, program strategy, and community building. She is currently based in the United States.
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About
Experienced and highly-skilled customer success and project management professional with a proven record of success in the technology, media, and banking industries. Recognized repeatedly as a leader, positive team player, problem-solver, and community builder, who consistently delivers the best experience for her internal/external customers and her team. Core competencies: Customer success leadership and account management, Project implementation, Program strategy and execution, Community building, Thought leadership and content creation, Business process improvement, Systems analysis and design, Customer relationship management systems, Change management, Training and enablement, Communications planning.
...See MoreWork Experience
strategic enterprise customer success @ salesforce i accelerate business value realization for customers
Strategic Enterprise Customer Success
Success Engagement Manager
Software Development
Edelle Lorenzana's Professional Milestones
- Business Development Manager (2003-01-01~2005-04-01): Driving revenue growth by establishing strong relationships with key clients and building strategic partnerships.
- Assistant Vice President - Electronic Banking - Technical Project Management (2005-05-01~2006-04-01): Successfully implemented and delivered complex electronic banking projects, ensuring seamless financial operations.
Skill
Business Process Improvement
Project Management
Business Analysis
Change Management
Integration
Analysis
Strategy
Salesforce.com
Requirements Analysis
Crm
Management
Sdlc
It Strategy
Erp
Business Process
Customer Relationship Management
Experienced Business Analyst
Analytics
Consulting
Salesforce Certified Developer
Training Delivery
Senior Stakeholder Management
Certification
Colleagues
Jeremy Bednarski, MBA
Salesforce Content Strategist | Content Marketing Leader | Owner Of Rockified Marketing | Freelance Consulting And Writing
Quinton Blois
ae at salesforce | owner at imagine garments
Andrew Howard
Owner
Sonal Pawar
product owner senior analyst at salesforce
Tharun R S
Business Owner
Other Named Edelle Lorenzana
Frequently asked questions
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Edelle Lorenzana's social media include: Linkedin,
Edelle Lorenzana works for Salesforce
Edelle Lorenzana's role in Salesforce is strategic enterprise customer success @ salesforce i accelerate business value realization for customers
Edelle Lorenzana works in the industry of Software Development
Edelle Lorenzana's colleagues are Jeremy Bednarski, MBA,Quinton Blois,Andrew Howard
Edelle Lorenzana's latest job experience is strategic enterprise customer success @ salesforce i accelerate business value realization for customers at Salesforce