Edelle Lorenzana
strategic enterprise customer success @ salesforce i accelerate business value realization for customers @ Salesforce
New York, New York, United States
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Edelle Lorenzana is an experienced and highly-skilled customer success and project management professional with over 24 years of work experience. She has a proven track record of success in the technology, media, and banking industries. Edelle is known for her leadership skills, positive team player attitude, problem-solving abilities, and community building. She has worked for reputable companies such as Salesforce, The Economist, Philippine National Bank, Magnus Philippines, and GE. Edelle is skilled in various areas including business process improvement, project implementation, program strategy, and community building. She is currently based in the United States.
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Emails and Phone Numbers

@salesforce.com
@salesforce.com
+1 800667****
+1 650458****
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About

Experienced and highly-skilled customer success and project management professional with a proven record of success in the technology, media, and banking industries. Recognized repeatedly as a leader, positive team player, problem-solver, and community builder, who consistently delivers the best experience for her internal/external customers and her team. Core competencies: Customer success leadership and account management, Project implementation, Program strategy and execution, Community building, Thought leadership and content creation, Business process improvement, Systems analysis and design, Customer relationship management systems, Change management, Training and enablement, Communications planning.

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Work Experience

415 Mission St, San Francisco, California, 94105, US

Software Development

71401
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Edelle Lorenzana's Professional Milestones

  • Business Development Manager (2003-01-01~2005-04-01): Driving revenue growth by establishing strong relationships with key clients and building strategic partnerships.
  • Assistant Vice President - Electronic Banking - Technical Project Management (2005-05-01~2006-04-01): Successfully implemented and delivered complex electronic banking projects, ensuring seamless financial operations.
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