Eden Pulga
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Tell me more about Eden Pulga?
FlashIntel GPTEden Pulga is a highly experienced professional with 11.7 years of work experience in call centers, customer service, management, and process improvement. Based in the Philippines, she has a strong skill set in team management, leadership, coaching, and strategic planning. With previous roles at Infosys BPM in India and C3/customercontactchannels, Inc. in the United States, Eden has a proven track record in providing excellent customer satisfaction and operations management. Her expertise in contact centers and team building makes her a valuable asset in any organization.
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Emails and Phone Numbers
Work Experience
Helpdesk Analyst
IT Services and IT Consulting
Eden Pulga's Professional Milestones
- Helpdesk Analyst (2015-09-01~): Provided expert guidance and support to customers, enabling their service delivery and improved customer satisfaction.
- Csr (2012-01-01~): Optimized supply chain operations, resulting in increased efficiency and cost savings.
Skill
Call Centers
Customer Service
Management
Process Improvement
Training
Team Management
Microsoft Office
Leadership
Coaching
Strategic Planning
Team Leadership
Customer Satisfaction
Operations Management
Contact Centers
Team Building
Nice Call Recording
Microsoft Excel
Certification
Colleagues
Kalyan Dinesh
Experienced Business Analyst | Certified Product Owner | Agile character, Business Process enthusiast and Risk-Centric mindset
Bharat Phulari
senior bi project manager | product owner
Bhalchandra Joshi
business analyst product owner - payments insurance
Nandhakumar Sekar
Senior Business Analyst | Product Owner | Customer Service Manager | Insurance & Banking | Digital Transformation Services
Ram D
Assistant Manager | Certified Scrum Product Owner
Other Named Eden Pulga
Frequently asked questions
We found 2 Eden Pulga's email addresses
Eden Pulga's social media include: Linkedin,
Eden Pulga works for Infosys BPM
Eden Pulga's role in Infosys BPM is Helpdesk Analyst
Eden Pulga works in the industry of IT Services and IT Consulting
Eden Pulga's colleagues are Kalyan Dinesh,Bharat Phulari,Bhalchandra Joshi
Eden Pulga's latest job experience is Helpdesk Analyst at Infosys BPM
