Edith Mendez
Tell me more about Edith Mendez?
Edith Mendez is a highly experienced professional with 31.9 years of work experience in technical support, troubleshooting, and help desk support. Based in Canada, she has a strong background in team leadership and customer satisfaction. Edith has worked in various roles, including Customer Success Manager and Team Leader Customer Support at Cyncly, where she focused on software documentation and customer service. She is skilled in operating systems, networking, and active directory. Edith's expertise extends to project management and system administration.
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About
Work closely with customers to ensure they are satisfied with the services they receive.
Work Experience
customer support manager | 2020 design & web products at cyncly
Team Leader | Customer Support
Senior Technical Support Specialist
Technical Support Specialist
Software Development
Edith Mendez's Professional Milestones
- Systems Analyst (1999-01-01~2000-01-01): Streamlined data analysis processes, optimizing efficiency and streamlining organization of systems.
- Team Leader Customer Support (2014-11-01~2018-10-01): Improving customer support processes to enhance customer satisfaction and loyalty.
Skill
Technical Support
Troubleshooting
Help Desk Support
Team Leadership
Customer Satisfaction
Call Centers
Software Documentation
Customer Service
Crm
Windows
Microsoft Office
Operating Systems
Microsoft Exchange
Networking
Active Directory
Customer Relationship Management
Testing
Software Installation
Windows 7
Hardware
System Administration
Project Management
Certification
Colleagues
Anup Khangan
Product Owner
Sagar Kale
Product Owner | Power Business Intelligence Unit
Esequiel Sgorla
product owner do foccoerp na cyncly
Cleiton Gaziero
engenheiro industrial | consultor de implantação | product owner | digital business
Mateus Bortolini
product owner | cyncly
Other Named Edith Mendez
Frequently asked questions
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We found 1 Edith Mendez's phone numbers
Edith Mendez's social media include: Linkedin,
Edith Mendez works for Cyncly
Edith Mendez's role in Cyncly is customer support manager | 2020 design & web products at cyncly
Edith Mendez works in the industry of Software Development
Edith Mendez's colleagues are Anup Khangan,Sagar Kale,Esequiel Sgorla
Edith Mendez's latest job experience is customer support manager | 2020 design & web products at cyncly at Cyncly