Customer Manager@ Vivo (Telefônica Brasil)
Sao Paulo, Sao Paulo, Brazil
Eduardo Jakelaitis
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FlashIntel GPTEduardo Jakelaitis is a highly experienced professional with 24.7 years of work experience in call center, BPO, contact centers, and workforce management. He has a strong background in outsourcing, ITIL, and service delivery. Eduardo has worked at Atento Brasil in Brazil in various roles, including Gestor De Clientes and COOrdenador De Clientes. He also has experience as a Supervisor at the same company. Eduardo is skilled in customer experience, team management, and customer experience. He is based in Sao Paulo, Brazil.
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Emails and Phone Numbers
Work Experience
Customer Manager
Telecommunications
Eduardo Jakelaitis's Professional Milestones
- Customer Manager (2014-09-01~): Building strong client relationships through effective communication and exceptional customer service.
- Supervisor (2003-04-01~2009-09-01): Streamlined team processes, improving efficiency and fostering a harmonious work environment.
Skill
Call Center
Bpo
Contact Centers
Workforce Management
Sla
Outsourcing
Itil
Avaya
It Service Management
Service Delivery
Service Desk
Operating Systems
Team Management
Customer Experience
Windows Server
Centrais De Atendimento
Centros De Contato
Sistemas Operacionais
Tecnologias Avaya
Ans
Planejamento Empresarial
Atendimento Ao Cliente
Microsoft Word
Microsoft Office
Microsoft Powerpoint
Microsoft Excel
Telecommunications
Certification
Colleagues
Julio Solar
Senior Spec Data mining / BI Consulting / Project Owner
Ana Carolina Silva Simone
analista de produto | projetos | product owner | green belt
Mariana Martins Pedro
consultora de canais digitais | product owner cspo®
Joy Debs
Business Owner
Carlos M.
Project Management | Scrum Master | Product Owner Office | Senior System Analyst
Other Named Eduardo Jakelaitis
Frequently asked questions
We found 4 Eduardo Jakelaitis's email addresses
Eduardo Jakelaitis's social media include: Linkedin,
Eduardo Jakelaitis works for Vivo (Telefônica Brasil)
Eduardo Jakelaitis's role in Vivo (Telefônica Brasil) is Customer Manager
Eduardo Jakelaitis works in the industry of Telecommunications
Eduardo Jakelaitis's colleagues are Julio Solar,Ana Carolina Silva Simone,Mariana Martins Pedro
Eduardo Jakelaitis's latest job experience is Customer Manager at Vivo (Telefônica Brasil)
