Customer Service And Student Service Analyst@ Grupo Utp
Peru
Eduardo Ocaña
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FlashIntel GPTEduardo Ocana is a highly skilled professional with 10.3 years of experience in various fields such as project management, teamwork, business process improvement, leadership, and project planning. He is proficient in Microsoft Project, SQL Server, Power BI, and SQL Server. Eduardo has worked at Grupo Utp, DIRECTV, and Scotiabank, gaining expertise in customer service, planning, and process assistance. He is based in Peru and has a strong background in IT services and consulting. Eduardo is known for his ability to improve processes and drive business efficiency.
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Work Experience
Customer Service And Student Service Analyst
Eduardo Ocaña's Professional Milestones
- Analista De Planeamiento Y Mã Tricas (2014-10-01~2016-09-01): Facilitating seamless flight planning and maximizing profitability through strategic planning and manufacturing techniques.
- Customer Service And Student Service Analyst (2016-09-01~): Streamlined customer support processes, improving efficiency and ensuring customer satisfaction.
Skill
Microsoft Project
Project Management
Trabajo En Equipo
Mejora De Procesos De Negocio
Liderazgo
Planeamiento De Proyectos
Control Presupuestario
Microstrategy
Herramientas De Inteligencia De Negocios
Microsoft Sql Server
Power Bi
Leadership
Scrum Master
Sql
Servicios Al Cliente
Kpi
Certification
Colleagues
Other Named Eduardo Ocaña
Frequently asked questions
Eduardo Ocaña works for Grupo Utp
Eduardo Ocaña's role in Grupo Utp is Customer Service And Student Service Analyst
Eduardo Ocaña's colleagues are Gino Abram,Manuel Reyes Campana,Edwin Holguin
Eduardo Ocaña's latest job experience is Customer Service And Student Service Analyst at Grupo Utp
