Edward Ferguson
Technical Support Analyst@ Prism Pointe Technologies
Decatur, Georgia, United States
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Edward Ferguson is a highly driven individual with 21.7 years of work experience. He possesses a wide range of technical skills including troubleshooting, Microsoft Office, customer service, networking, and project management. Based in the United States, Edward is seeking a career in his field and is easily trained. He has a strong educational background, having completed his studies at ITT Technical Institute. Edward is dedicated to continuous learning and strives to improve himself at all costs. He believes in the importance of being ready and pushing himself beyond his abilities.
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Skills & Insights
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Emails and Phone Numbers

@prismpoint.com
+1 540878****
+1 678610****
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About

Highly driven to achieve my goals, looking to find a career within my field. Easily to be trained and I have a variety of different technical training skills. After being in the field for over 15 years, I realized that being better educated on technology was what I needed to gain a advantage in this ever growing field. I enrolled into ITT Technical Institute to further my education, I found that being back in school was rewarding and after graduating with my Associates degree I decided to continue and learn as much as possible to move ahead. W.E.B. Du Bois once wrote "The most important thing to remember is this: to be ready at any moment to give up what you are for what you might become"​. Holds a meaning within me I strive to better myself at all costs I've never been shy to try new things and to push myself beyond my abilities. I may have failed at some of my attempts, but the lessons that I learned are priceless and showed me how to be thankful and humble each and everyday.

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Work Experience

2810 Coliseum Centre Dr, Charlotte, NC, 28217, US

IT Services and IT Consulting

74
Phone
+1 6786104900
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Edward Ferguson's Professional Milestones

  • Operations Technician Ii (2006-04-01~2011-08-01): Facilitating efficient operations by implementing efficient processes and streamlining processes.
  • Technical Analyst (2016-05-01~): Implementing data-driven strategies for optimizing operations and improving overall efficiency.
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Education

ITT Technical Institute-Atlanta
ITT Technical Institute-Atlanta

Network Systems Administrator Associates Of Applied Science Degree

2013-2015
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