Edward Jun Zou
PIHMS - Pacific International Hotel Management School, New Plymouth, New Zealand
Tell me more about Edward Jun Zou?
Edward Jun Zou is a highly capable property management and accounting professional with 18.7 years of experience. Based in Australia, he has a strong background in managing properties, business management, stakeholder engagement, leasing and rental management, hospitality operations, and customer service. Edward has a proven track record of achieving profitability and enhancing organizational efficiency. He is skilled in strategic planning, business development, and continuous improvement. Edward is known for his leadership in business development and change management strategies, as well as his ability to build and maintain consistent financial outcomes. He is a proactive leader and mentor, able to establish productive relationships with staff, senior management, and external stakeholders.
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About
I am a dedicated and highly capable property management and accounting professionalbacked by demonstrable experience in managing properties, business management,stakeholder engagement, leasing and rental management, hospitality operations andcustomer service. With more than 6 years of notable success in property management andover 11 years in hospitality industries achieving profitability and enhancing organisationalefficiency, I am able to easily leverage a wealth of knowledge and skills to provide cleardirection and extensive support for the organisations I work in and consistently driveefficiencies to a high standard.I possess a robust business acumen and knowledge of strategic planning to help identifyopportunities and implement effective and appropriate courses of action to bring in optimaloutcomes. Recognised for my leadership in business development and implementing changemanagement strategies, I have successfully built up my skills to promote business growthand process improvement. I also have a proven track record in building and maintainingconsistent financial outcomes through strong operations and implementation of bestpractices, processes and systems that drive continuous improvement.With excellent organisational and time management skills – combined with demonstrableexperience in providing wide-ranging business and financial management support – I play acrucial role in ensuring the business reaches its strategic goals. I consider myself as aproactive and passionate leader and mentor with a natural ability to establish and maintainproductive relationships with staff, senior management and internal and externalstakeholders. As an articulate communicator, I thrive on mentoring and motivating my directreports, onboarding and providing training and career development opportunities to allemployees and empowering everyone to make significant contributions to the organisation.
...See MoreWork Experience
Business Consultant - Management Rights
Edward Jun Zou's Professional Milestones
- Front Office Receptionist (2014-07-01~2015-08-01): Provided exceptional guest service, ensuring a seamless and efficient front office experience for all customers.
- Food And Beverage Supervisor (2011-01-01~2012-09-01): Overseeing successful operations, ensuring food quality and minimizing downtime for optimal employee satisfaction.
Education
Hospitality Administration/management
2010-2011Skill
Revenue Analysis
Time Management
Teamwork
Micros
Customer Satisfaction
Customer Service
Microsoft Office
Hospitality
Management Due Diligence
Operational Due Diligence
Yield Management
Team Leadership
Inventory Management
Ezyrez
Opera
Data Entry
Microsoft Excel
Microsoft Word
Retail
Powerpoint
Rei Master
Academic And Career Mentoring
酒店管理
管理人员
顾客服务
收益管理
收入分析
酒店经营管理