Edward Russell
change manager at smart dcc@ Smart DCC
Crewe, Cheshire East, United Kingdom
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Edward Russell is a highly experienced professional with 11.9 years of work experience. He is skilled in toolsets, ITIL v3 foundations certified, security clearance, security, and Microsoft Office. Based in Crewe, United Kingdom, Edward has a strong track record of applying ITIL principles and has worked with government and public-sector clients. He is currently a Change Manager on a high-profile Government account and has demonstrated his ability to deliver in challenging circumstances. Edward is a driven, decisive, and self-starting individual with strong team-working skills and a reputation for making a difference in all activities he engages with.
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Skills & Insights
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Emails and Phone Numbers

@smartdcc.co.uk
@atos.net
@smartdcc.co.uk
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About

I am a highly experienced professional, with vast experience of dealing with Government and Public-Sector clients and an excellent track record for applying ITIL principles. I am currently working as a Change Manager on high-profile Government account and during this time I have demonstrated my ability to deliver, sometimes in challenging circumstances. I am driven, decisive, self-starting individual with strong team working skills and a reputation for making a difference in all activities I engage with.

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Work Experience

Ibex House, London, EC3N 1DY, GB

IT Services and IT Consulting

629
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Edward Russell's Professional Milestones

  • First Line Support Analyst (2011-12-01~2012-08-01): Provided efficient technical support, resolving customer issues promptly and improving overall customer satisfaction.
  • Change Management COOrdinator (2012-08-01~2013-10-01): Implemented strategic change initiatives, resulting in improved overall efficiency and cost savings.
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Education

The Manchester Metropolitan University
The Manchester Metropolitan University

Marketing,

Business Studies,

Bachelors,

Bachelor Of Arts,

Business Studies & Marketing

1199145600-1293840000