Acting Performance Enablement Manager@ Rogers Communications
Scarborough, Ontario, Canada
Edward Sarkar
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North South University
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FlashIntel GPTEdward Sarkar is an experienced sales professional with 18.8 years of work experience. He has a strong background in sales operations, team leadership, customer service, sales, and project management. Based in Scarborough, Canada, Edward has a proven track record of maintaining and coordinating the outcome of analysis to stakeholders. He is skilled in site efficiency, site productivity, and SMS project prime for site projects. Edward is a Hero certified coach and has a creative and resourceful sales professional with over 8 years of diversified experiences. He is capable of working independently or in a team, ensuring deadlines are met.
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About
* In-depth managerial analytical knowledge and experience in the field of customer service, telesales, retail sales, & marketing * Proven track record of maintaining and corresponding the outcome of the analysis to various stakeholders of the contact centre for smooth monitoring and to ensure smooth operation of the team * Site efficiency prime accountable for deep dive analytics in site productivity * Tier 3 project prime for the site and successfully piloting the project in North York Atria * SMS project prime for the site and successfully piloted the project in North York Atria * Created template for tribe weekly performance for the site * Team results ranked top in the site * Hero certified coach * Creative and Resourceful Sales Professional with more than 8 years of diversified experiences. * Experienced in project management * Capable of working independently as well as in a team ensuring deadlines are met
...See MoreWork Experience
Acting Performance Enablement Manager
Telecommunications
Edward Sarkar's Professional Milestones
- Quality Assurance Agent (2012-01-01~2012-08-01): Safeguarded product quality by improving processes and building a culture of reliability and customer satisfaction.
- Telesales Agent (2011-07-01~2012-01-01): Exceeded sales targets consistently, consistently delivering exceptional results within tight deadlines and budgets.
Education
Marketing,
Bachelors,
Bachelor Of Business Administration
2000-2004Skill
Sales Operations
Team Leadership
Customer Service
Sales
Project Management
Analysis
Marketing
Time Management
Project Planning
Business Planning
Teamwork
Customer Experience
Call Centers
Customer Retention
Customer Satisfaction
Coaching
Management
Contact Centers
Certification
Colleagues
Brian Rogers
Owner
Arathy Bhuvaragavamurthy
Product Owner
Mitch Corber
Business Owner at Mobile Montreal
Tara Clancy
product owner at rogers communications
Ademola Okesola CSM, MSc IBM, ITIL V4,CSPO(in view),ISEB FCBA
Senior Business Analyst | Product Owner
Other Named Edward Sarkar
Frequently asked questions
We found 3 Edward Sarkar's email addresses
We found 1 Edward Sarkar's phone numbers
Edward Sarkar's social media include: Linkedin,
Edward Sarkar works for Rogers Communications
Edward Sarkar's role in Rogers Communications is Acting Performance Enablement Manager
Edward Sarkar works in the industry of Telecommunications
Edward Sarkar's colleagues are Brian Rogers,Arathy Bhuvaragavamurthy,Mitch Corber
Edward Sarkar's latest job experience is Acting Performance Enablement Manager at Rogers Communications
Edward Sarkar's latest education in North South University
