supervisor of information technology at dept of veterans affairs@ U.S. Department of Veterans Affairs
Copley, Ohio, United States
edward Simpson
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Northcentral University
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FlashIntel GPTEdward Simpson is a Solutions-focused and team-oriented Technical Support Manager with 18.5 years of experience. He specializes in troubleshooting, active directory, and Windows server. Based in Copley, Ohio, Edward has a strong track record of successfully implementing effective helpdesk operations and managing innovative customer and technical support strategies. He is skilled in analyzing critical support requirements, identifying deficiencies, and developing innovative solutions for increasing reliability and productivity. Edward has extensive knowledge of computer hardware and software, including installation, configuration, management, troubleshooting, and support. He has worked at the U.S. Department of Veterans Affairs and Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates.
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About
Solutions-focused, team oriented Technical Support Manager with broad-based experience and hands-on skill in the successful implementation of highly effective helpdesk operations and the cost-effective management of innovative customer and technical support strategies. Proven ability to successfully analyze an organization's critical support requirements, identifies deficiencies and potential opportunities, and develops innovative solutions for increasing reliability and improving productivity. A broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support. Specialties: Windows XP & 7, Server 2003 & 2008 Troubleshooting, repair, and maintenance of desktop hardware LAN administration: setting up users, printers, etc. Implementation of system and software upgrades, as well as performance monitoring and tuning. Knowledge of TCP/IP, DHCP, DNS, and Active Directory PC Docs / Docs Open I-manage Microsoft Office Suite 2007 & 2010 VISTA
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supervisor of information technology at dept of veterans affairs
Government Administration
edward Simpson's Professional Milestones
- supervisor of information technology at dept of veterans affairs (2010-09-01~2016-12-11): Implementing cutting-edge technologies to increase operational efficiency and optimize technological performance.
- Help Desk Analyst / Supervisor (2005-04-01~2010-09-01): Streamlined assistance desk processes, enhancing efficiency and customer satisfaction.
Education
Health/health Care Administration/management
2012-2017Skill
Troubleshooting
Active Directory
Windows Server
Certification
Colleagues
Lynnee Flippen
registered nurse at department of veterans affairs and owner of special hearts nursing services
Jim Bennett
Disabled Veteran | Small Business Owner
Celena Russ DNP, APRN, FNP-C, PMHNP-BC
fnp-c pmhnp-bc owner pure renewal iv hydration & wellness
Gerald Horn, BBA,AABF
Owner
Reece Pfingst
Owner
Other Named edward Simpson
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edward Simpson works for U.S. Department of Veterans Affairs
edward Simpson's role in U.S. Department of Veterans Affairs is supervisor of information technology at dept of veterans affairs
edward Simpson works in the industry of Government Administration
edward Simpson's colleagues are Lynnee Flippen,Jim Bennett,Celena Russ DNP, APRN, FNP-C, PMHNP-BC
edward Simpson's latest job experience is supervisor of information technology at dept of veterans affairs at U.S. Department of Veterans Affairs
edward Simpson's latest education in Northcentral University
