Elaina Sophocli
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Elaina Sophocli is an experienced professional with 13.1 years of work experience in various roles in the banking industry. She has a strong background in leadership, customer experience, cash management, and banking. Currently, she is an adjudicator at The Financial Ombudsman Service, specializing in mortgage advice and practice. Elaina has also worked at Lloyds Bank and NatWest, gaining valuable experience in customer service and customer service. She is highly skilled in relationship management, communication, and team management. Elaina is based in London, United Kingdom.
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About
Currently an adjudicator at The Financial Ombudsman Service. I am fully qualified with Certificate in Mortgage Advice and Practice (CeMAP). I have a very strong banking background.
Work Experience
mortgage banking and jurisdiction adjudicator
Financial Services
Elaina Sophocli's Professional Milestones
- Customer Service Assistant (2011-06-01~2013-04-01): Assisted customers in making informed decisions and improving overall customer satisfaction.
- Personal Banking Advisor (2014-06-01~2014-10-01): Secured financial resources for clients, elevating their credit utilization and enhancing their financial security.
Skill
Leadership
Customer Experience
Cash Management
Banking
Credit Cards
Payments
Sales
Cross Selling
Relationship Management
Communication
Mortgage Lending
Team Management
Finance
Financial Services
Commercial Banking
Adjudication
Risk Management
Credit
Training
Time Management
Customer Service
Management
Teamwork
Coaching
Retail Banking
Loans
Internet Banking
Certification
Colleagues
Rick Farrow
Executive Director | Chief Information Officer | Digital Transformation
Abby Thomas
Chief Executive Officer | Chief Ombudsman Financial Ombudsman Service
James Hamon
Chief Information Security Officer
Sue Peters
owner at cusp associates
Chris King
workday product owner at the financial ombudsman service
Other Named Elaina Sophocli
Frequently asked questions
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Elaina Sophocli's social media include: Linkedin,
Elaina Sophocli works for Financial Ombudsman Service
Elaina Sophocli's role in Financial Ombudsman Service is mortgage banking and jurisdiction adjudicator
Elaina Sophocli works in the industry of Financial Services
Elaina Sophocli's colleagues are Rick Farrow,Abby Thomas,James Hamon
Elaina Sophocli's latest job experience is mortgage banking and jurisdiction adjudicator at Financial Ombudsman Service