Elena Ilieva
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University of National and World Economy
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FlashIntel GPT
Tell me more about Elena Ilieva?
FlashIntel GPTElena Ilieva is a highly experienced Sr. Operations Manager with 18.8 years of work experience. She has a strong skill set in team management, service delivery, and team leadership. Elena has worked at Concentrix in the United States as a Sr. Operations Manager and Team Lead, as well as at IBM and ProCredit Bank in Germany. She also has experience in phone and internet banking. Elena is based in Bulgaria and has a proven track record in process improvement and customer satisfaction.
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About
Sr. Operations Manager at Concentrix
Work Experience
Senior Operations Manager
Team Lead
Team Lead
IT Services and IT Consulting
Elena Ilieva's Professional Milestones
- Senior Operations Manager (2015-04-01~): Optimized operational processes, resulting in increased efficiency and cost savings.
- Team Leader (2011-05-01~2014-05-01): Managing the assigned team to consistently exceed client expectations and achieve their goals.
Education
International Business/trade/commerce
2007-2009Skill
Team Management
Service Delivery
Team Leadership
Business Analysis
Outsourcing
Management
Customer Satisfaction
Crm
Process Improvement
Leadership
It Service Management
Itil
Certification
Colleagues
Michael Victor E.
Senior Team Leader | Founder | Team Accountability And Strategic Performance Management | 10+ Years In BPO Excellence | Business Owner
Girija Rani Medapati
Health Care Claims Processor
Michelle Aclan
Business Owner
Marie Cris Briones
Business Owner
tim collinge
Construction Company Owner at Concentrix
Other Named Elena Ilieva
Frequently asked questions
We found 2 Elena Ilieva's email addresses
We found 1 Elena Ilieva's phone numbers
Elena Ilieva's social media include: Linkedin,
Elena Ilieva works for Concentrix
Elena Ilieva's role in Concentrix is Senior Operations Manager
Elena Ilieva works in the industry of IT Services and IT Consulting
Elena Ilieva's colleagues are Michael Victor E.,Girija Rani Medapati,Michelle Aclan
Elena Ilieva's latest job experience is Senior Operations Manager at Concentrix
Elena Ilieva's latest education in University of National and World Economy
