Commercial Excellence Analyst@ WestRock Company
Campinas, Sao Paulo, Brazil
Elenice A. Fanez
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Columbia Business School
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FlashIntel GPTElenice A Fanez is a highly experienced professional with over 20 years of work experience. Based in Brazil, she has led projects to create a culture of Customer Centricity, Customer Engagement, and Customer Experience. Elenice has a strong ability to communicate with the WestRocks and communicate with the purpose, mission, vision, and strategy. She has also developed skills in data analytics and data analytics to mobilize company actions to better results. Elenice has a proven track record of coordinating internal support sales teams and mentoring underprivileged young people.
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- Leaded projects to create a culture of Customer Centricity, Customer engagement and Customer Experience +5 years experienced in directly people leadership. - Communicated the WestRock`s purpose, mission, vision and strategy. - Ability to use data analytics and create insights to mobilize the company actions to better results also to be agile - Built plans to test and experiment new approaches to best engage the customers and service delivery. - Leaded and participates in strategic business project to improve the customer experience. - Coordinated a internal support sales team to delivery value to the customers. Trained sales team to a Sales Excellence mindset, constant training and interaction. Volunteer Diversity female group - WestRock Formare project – development of underprivileged young people – WestRock Project Mentoring project
...See MoreWork Experience
Commercial Excellence Analyst
Packaging and Containers Manufacturing
Elenice A. Fanez's Professional Milestones
- Commercial Excellence Analyst (2012-03-01~2016-09-01): Ensuring financial transparency and optimizing operational efficiency through data-driven insights.
- Planning Analyst (2010-06-01~2011-03-01): Streamlining planning processes and implementing efficient systems to improve decision-making processes.
Education
Digital Transformation
2021Certification
Colleagues
Ryan Coles
independent business owner release your potential llc
Robert Lemcke
Product Owner | Business Analyst | Quality Assurance Analyst
Lee Roe
Business Owner
Mechelle Lynn Barnes PMP, CSM, CSPO,
pmi project management professional certified scrum master certified scrum product owner open to new opportunities
Branyon Joey
cnc operator at westrock owner and operator of carolina sound
Other Named Elenice A. Fanez
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Elenice A. Fanez works for WestRock Company
Elenice A. Fanez's role in WestRock Company is Commercial Excellence Analyst
Elenice A. Fanez works in the industry of Packaging and Containers Manufacturing
Elenice A. Fanez's colleagues are Ryan Coles,Robert Lemcke,Lee Roe
Elenice A. Fanez's latest job experience is Commercial Excellence Analyst at WestRock Company
Elenice A. Fanez's latest education in Columbia Business School
