customer support community moderator at partnerhero@ PartnerHero
San Pedro Sula, Cortés, Honduras
Eliana Cerna
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FlashIntel GPTEliana Cerna is a friendly and bilingual customer service representative with 9.1 years of experience. Based in Honduras, she has a strong background in email/chat support and community moderation in social media. Eliana is detail-oriented and has excellent verbal and written communication skills. She has extensive knowledge and experience in customer service software, and is an energetic team player who is passionate about her job. Eliana has worked at PartnerHero in Boise, Idaho as a Learner Support in the Other department since October 2014.
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About
I am a friendly, bilingual customer service representative with email/chat support for over 8 years along with community moderation in social media..Detail-oriented professional with a positive attitude and excellent verbal and written communication skills. I have extensive knowledge and experience in a variety of customer service software. An energetic team player wising to continue my career ensuring customer satisfaction. I'm passionate about my job.
Work Experience
customer support community moderator at partnerhero
Learner Support
Outsourcing and Offshoring Consulting
Eliana Cerna's Professional Milestones
- Learner Support (2014-10-01~): Supporting learners through personalized education and learning experiences, fostering a passion for learning.
- customer support community moderator at partnerhero: Developing and facilitating seamless communication between customer support teams that enhance satisfaction and retention.
Certification
Colleagues
Jim Wilson
Vice President Of Product
Mercer Smith
vp cx insights & community at partnerhero | talking about creating your customer experience from scratch i build and scale customer-facing teams that give a shit and can help you do the same
Rod Mourant, CPA
vp of accounting & global controller
Dan Raiha
vice president information systems and security at partnerhero
Josh Magsam
Senior Vice President Of Partner Services
Other Named Eliana Cerna
Frequently asked questions
We found 2 Eliana Cerna's email addresses
We found 1 Eliana Cerna's phone numbers
Eliana Cerna's social media include: Linkedin,
Eliana Cerna works for PartnerHero
Eliana Cerna's role in PartnerHero is customer support community moderator at partnerhero
Eliana Cerna works in the industry of Outsourcing and Offshoring Consulting
Eliana Cerna's colleagues are Jim Wilson,Mercer Smith,Rod Mourant, CPA
Eliana Cerna's latest job experience is customer support community moderator at partnerhero at PartnerHero
