Eliana Santoro
Reservations Consultant@ Angela Shanley Associates Ltd
London, England, United Kingdom
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Eliana Santoro is a highly skilled professional with 9.4 years of experience in various fields such as travel, receptionist, and customer service. She graduated in Tourism Degree and has worked in reservations and face-to-face customer service. Currently, she is a FIT reservations consultant in a Tour Operator in the UK. Eliana is known for her analytical, proactive, and open-minded approach, with a keen attention to detail and multilingual skills. She is a well-presented, analytical, proactive, and open-minded individual with a willingness to learn new skills.
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Emails and Phone Numbers

+44 207387****
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About

Graduated in Tourism Degree in the University of Girona and trained as a Cabin Crew / Flight Attendant. Professional experience with more than two years working in reservations and more than one year in face to face customer service. Resident in the UK, currently working as FIT reservations consultant in a Tour Operator. Experienced living, studiying and working in different countries. I consider myself a well-presented, analytical, proactive, hardworking, well-organized and open-minded person with attention to details and multilingual or ability to speak languages with willingness to gain new skills.

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Work Experience

105-111 Euston Street, London, NW1 2EW, GB

Travel Arrangements

47
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Eliana Santoro's Professional Milestones

  • Reservations Consultant (2019-01-01~): Streamlined reservation processes, resulting in increased efficiency and increased customer satisfaction.
  • Lobby Concierge And Front Desk Receptionist (2014-05-01~2014-07-01): Provided exceptional guest experiences, creating memorable experiences for all guests.
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