Customer Service Supervisor@ AAA-The Auto Club Group
Grand Rapids, Michigan, United States
Elissa Lorentz
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Grand Rapids Community College
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FlashIntel GPT
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FlashIntel GPTElissa Lorentz is a highly experienced professional with 12.6 years of work experience. She possesses a wide range of skills including peoplesoft, Microsoft Excel, temporary placement, and talent acquisition. Elissa has a strong background in customer service and leadership, with a focus on customer satisfaction and retention. She has worked in various roles, including as a Quality Analyst at AAA Auto Club Group and as an Applecare Team Leader at Manpower. Elissa is based in the United States and has a proven track record in delivering exceptional results in her roles.
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About
Quality Analyst at AAA Auto Club Group
Work Experience
Customer Service Supervisor
Insurance
Elissa Lorentz's Professional Milestones
- Applecare Advisor (2011-10-01~2012-06-01): Provided expert guidance and support to patients, helping them navigate their journey towards happiness and success.
- Hotel Reception (2011-04-01~2011-09-01): Developed a efficient and efficient reception process to enhance guest satisfaction and minimize customer wait times.
Education
Business Administration,
Management,
Business Administration And Management
Skill
Peoplesoft
Microsoft Excel
Temporary Placement
Recruitment Advertising
Time Management
Contract Recruitment
Talent Acquisition
Temporary Staffing
Employee Relations
Event Management
Customer Satisfaction
Leadership
Performance Management
Sales
Talent Management
Technical Recruiting
Management
Hiring
Telephone Skills
Customer Service
Interviews
Customer Retention
Onboarding
Account Management
Recruiting
Teamwork
Data Entry
Sourcing
New Hire Orientations
Administrative Assistants
Outlook
Coaching
Team Building
Marketing
Call Centers
Employee Training
Microsoft Word
Cold Calling
Payroll
Lotus Notes
Applicant Tracking Systems
Event Planning
Training
Social Networking
Social Media
Powerpoint
Human Resources
Hospitality
Microsoft Office
Team Leadership
Certification
Colleagues
Justin Tidwell
agency owner at aaa insurance- the tidwell agency
Mary Bryant
Owner, AAA insurance Agency
Andrea Schartz, CSM, CSPO, CSD
Product Owner I at AAA-The Auto Club Group
Sharon McCarthy
Senior Entrepreneurial Agency Owner Recruiter
April Whiteside
agent owner at the auto club group
Other Named Elissa Lorentz
Frequently asked questions
We found 2 Elissa Lorentz's email addresses
We found 1 Elissa Lorentz's phone numbers
Elissa Lorentz's social media include: Linkedin,
Elissa Lorentz works for AAA-The Auto Club Group
Elissa Lorentz's role in AAA-The Auto Club Group is Customer Service Supervisor
Elissa Lorentz works in the industry of Insurance
Elissa Lorentz's colleagues are Justin Tidwell,Mary Bryant,Andrea Schartz, CSM, CSPO, CSD
Elissa Lorentz's latest job experience is Customer Service Supervisor at AAA-The Auto Club Group
Elissa Lorentz's latest education in Grand Rapids Community College
