Elizabeth Achieng
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FlashIntel GPTElizabeth Achieng is a highly experienced professional with 18.6 years of work experience in customer retention, management, and telecommunications. Based in Kenya, she currently serves as the Service Recovery Manager at Airtel Kenya. With a strong background in strategic partnerships and business process, Elizabeth has successfully led teams and delivered exceptional service. Her expertise in time management, call centers, and service delivery has made her a valuable asset to the company.
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Emails and Phone Numbers
About
Service Recovery Manager at Airtel Kenya
Work Experience
Service Recovery Manager
Call Center Manager
Team Leader
Customer Service Executive
Telecommunications
Elizabeth Achieng's Professional Milestones
- Service Recovery Manager (2013-10-01~): Implementing innovative solutions to streamline service recovery processes, reducing impact and ensuring improved customer satisfaction.
- Customer Service Executive (2005-03-01~2006-12-01): Implementing comprehensive customer service strategies to enhance customer satisfaction and loyalty.
Skill
Customer Retention
Customer Experience
Management
Customer Satisfaction
Telecommunications
Strategic Partnerships
Business Process
Time Management
Call Centers
Service Delivery
Team Leadership
Vas
Analysis
Strategy
Gsm
Certification
Colleagues
Joseph Indangasi
Executive Assistant To Chief Executive Officer
Galgalo Mohamed
Executive Assistant To Chief Executive Officer | Project Manager
Joan Mburu CISA CISM
Chief Information Security Officer
Abdallah Khamis
Chief Commercial Officer
Shahid Saban
Chief Startegy Officer
Other Named Elizabeth Achieng
Frequently asked questions
We found 3 Elizabeth Achieng's email addresses
Elizabeth Achieng's social media include: Linkedin,
Elizabeth Achieng works for Airtel Kenya
Elizabeth Achieng's role in Airtel Kenya is Service Recovery Manager
Elizabeth Achieng works in the industry of Telecommunications
Elizabeth Achieng's colleagues are Joseph Indangasi,Galgalo Mohamed,Joan Mburu CISA CISM
Elizabeth Achieng's latest job experience is Service Recovery Manager at Airtel Kenya
