passion for ensuring customer success with new and innovative technologies@ STEMCELL Technologies
Alexandria, Virginia, United States
Elizabeth Benas
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The George Washington University
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FlashIntel GPT
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FlashIntel GPTElizabeth Benas is a scientific and technical application specialist with 13.7 years of experience. She has expertise in molecular biology, biotechnology, genomics, laboratory, and bioinformatics. Based in Potomac, Maryland, she has worked in various roles, including technical sales representative and field application specialist. Elizabeth has a strong background in troubleshooting cutting-edge technology and bridging the gap between product teams and customer support. She is skilled in implementing new processes to improve customer experience in the fast-paced biotech industry.
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About
Scientific and technical application specialist with four years of experience in troubleshooting cutting-edge technology and bridging the gap between product teams and customer support. Implementing new processes to improve customer experience in fast-paced biotech industry. Areas of expertise include: • Customer Loyalty & Support • Genomics • Salesforce • Escalation Management • Technical Troubleshooting • Cell Biology
Work Experience
passion for ensuring customer success with new and innovative technologies
Biotechnology Research
Elizabeth Benas's Professional Milestones
- Technical Application Specialist (2013-09-01~2017-04-01): Successfully optimized and enhanced user experience through effective technical application development.
- Field Application Specialist (2017-05-01~2017-09-01): Improved customer satisfaction by implementing efficient field applications, enhancing operational efficiency and driving product excellence.
Education
Masters,
Biotech
2009-2011Skill
Molecular Biology
Biotechnology
Genomics
Laboratory
Bioinformatics
Cell Culture
Life Sciences
Protein Purification
Protein Chemistry
Dna
Biochemistry
Research
Assay Development
Cell
Chemistry
Genetics
Immunology
Lab Management
Biology
Lifesciences
Team Leadership
Technical Support
Customer Service
Cell Biology
Polymerase Chain Reaction
Certification
Colleagues
John Lilleyman
chief information officer at stemcell technologies | bt150
Roy Musil
Executive Advisor To The Chief Executive Officer
Helen Sheridan, MA, CPHR, ICD.D
Chief Human Resources Officer
Jacoba Pushak
Executive Assistant To The President And Chief Executive Officer
Allen C Eaves
President | Chief Executive Officer
Other Named Elizabeth Benas
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Elizabeth Benas works for STEMCELL Technologies
Elizabeth Benas's role in STEMCELL Technologies is passion for ensuring customer success with new and innovative technologies
Elizabeth Benas works in the industry of Biotechnology Research
Elizabeth Benas's colleagues are John Lilleyman,Roy Musil,Helen Sheridan, MA, CPHR, ICD.D
Elizabeth Benas's latest job experience is passion for ensuring customer success with new and innovative technologies at STEMCELL Technologies
Elizabeth Benas's latest education in The George Washington University
