Elizabeth Hertz
now with texans credit union@ Capital One
Dallas, Texas, United States
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Elizabeth Hertz is a highly experienced professional with 33.6 years of work experience. She possesses a wide range of skills including business process management, financial analysis, and risk management. Currently, she works as a Digital Analyst Customer Response Team at Capital One in the United States. Prior to this, she held positions at Bank of America as a Senior Helpline Platform and Policy Analyst. Elizabeth has a strong background in banking and customer service, and is known for her expertise in team leadership and training.
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Emails and Phone Numbers

@capitalonebank.com
@capitalone.com
+1 510226****
+1 703720****
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Now with Texans Credit Union at Capital One

Work Experience

1680 Capital One Drive, McLean, Va, 22102, US

Financial Services

56564
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Elizabeth Hertz's Professional Milestones

  • now with texans credit union (2006-02-01~): Developed automated email resolution system to enhance customer response strategies and improve overall customer satisfaction.
  • Senior Helpline Platform And Policy Analyst (1997-10-01~2005-12-01): Implementing data-driven solutions to optimize support services, driving customer satisfaction, and fostering strong partnerships.