Elizabeth Santos

I’m a senior sales manager, with over 20 years’ experience in the hospitality industry. Over the course of these years I have built a large network of contacts with suppliers and customers across North America. Currently I am employed at the Omni Mont-Royal Hotel located in the heart of the vibrant city of Montreal. I thrive on building long lasting relationships with my clients while executing new sales strategies to generate growth and revenue. I have been successful in achieving and surpassing my annual sales goals for the past 6 consecutive years. Omni Hotels & Resorts Sales Incentive Awardee: 2015, 2016, & 2017 Omni Hotels & Resorts President's Circle Awardee: 2018 , 2019 & 2020 My colleagues have referred to me as customer-oriented individual who is driven by a desire to meet and surpass the expectations of our hotel guests. With strong communication acumen and active listening skills, I am capable of quickly identifying customer’s requirements and building a rapport with them. On a personal note I have most recently started to volunteer at a local food bank Moisson Montreal as well as at a women’s shelter Chez Doris as they are always in need of a helping hand. Skilled in Sales, Catering, Food & Beverage, Hotel Management, and Hospitality Industry. Proven track record of attaining and surpassing sales goals.