Client Account Manager@ thebigword
Leeds, Leeds, United Kingdom
Ellen Cross
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Leeds Trinity University
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTEllen Cross is an experienced Client Account Manager with 9.2 years of work experience in the translation and localization industry. She is skilled in incident management, customer service, foreign languages, account management, and language services. Ellen has a strong background in sales and holds a Bachelor of Arts degree in Early Childhood Education and Teaching from Leeds Trinity University. She has worked at Royal Mail, thebigword, and Fujitsu, gaining valuable experience in the transportation, logistics, and manufacturing sectors. Ellen is based in Leeds, United Kingdom.
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About
Experienced Client Account Manager with a demonstrated history of working in the translation and localization industry. Skilled in Incident Management, Customer Service, Foreign Languages, Account Management, and Language Services. Strong sales professional with a Bachelor of Arts - BA focused in Early Childhood Education and Teaching from Leeds Trinity University.
Work Experience
Client Account Manager
Translation and Localization
Ellen Cross's Professional Milestones
- Client Account Manager (2017-01-01~2021-10-01): Building strong relationships with clients, driving satisfaction, and expanding customer base.
- New Business Executive (2021-10-01~): Strengthened brand visibility and exceeded sales targets through strategic partnerships and targeted marketing initiatives.
Education
Early Childhood Education And Teaching
2010-2014Certification
Colleagues
Joshua Gould
Group Chief Executive Officer | Export Champion Co-Founder
Larry Gould
Founder | Chief Executive Officer
Mark Rice
group managing director of thebigword interpreting
Nancy Li
Vice President Of Strategic Accounts Asia
Mohammed Idris
Director at IDRIS IT contracting Ltd
Other Named Ellen Cross
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Ellen Cross works for thebigword
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Ellen Cross's latest education in Leeds Trinity University
