Elsa Rufo
manager business operations || data privacy officer || deputy people and culture at medilink network inc @ MediLink Network, Inc.
Cavite, Calabarzon, Philippines
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Elsa Rufo is an experienced Senior Operations Manager with 18.1 years of work experience in the outsourcing/offshoring industry. She has strong skills in management, business process improvement, vendor management, performance management, project management, analytical skills, employee training, and contact centers. Elsa has worked at Appen in the United States as a Manager of Operations and Operations Manager, and at West Corporation as a Performance Assessment Specialist. She also has experience as a Project Manager and Senior Manager. Elsa is based in the Philippines.
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Emails and Phone Numbers

@medilink.com.ph
@west.com
@appen.com
+63 646224****
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About

Experienced Senior Operations Manager with a demonstrated history of working in the outsourcing/offshoring industry. Strong operations professional skilled in Analytical Skills, Contact Centers, Management, Performance Management, and Employee Training.

Work Experience

4F CIBI Info Center 3308 Zapote corner Mascardo Street Brgy. Sta. Cruz Makati, Philippines, Makati City, 1255, PH

IT Services and IT Consulting

155
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Elsa Rufo's Professional Milestones

  • Performance Assessment Specialist - International (2006-04-01~2011-01-01): Enhanced cross-cultural understanding and collaboration among cross-cultural peers through expert assessment and collaboration.
  • Operations Team Manager (2005-10-01~2006-04-01): Streamlined processes to improve efficiency and productivity across all departments.
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Education

De La Salle University
De La Salle University

Behavioral Science,

Bachelors,

Bachelor Of Arts

2000-2001
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