Emeka Patrick Eferibe

8 years experience as a Virtual Assistant, I Major as a Customers services, Admin Executive and IT Support, with proven experience in Lead Generation, Telemarketing and Web design, An effective team player who excels at leading others, can multi task, critical thinker, very good communication skills, ability to manage time, and solve critical customer issues. MY SOFT SKILLS *Communication (I possess a strong command of written and spoken English) *Ability to learn fast *Maintaining calm under pressure *Ability to carry out tasks on time and meet strict deadlines *Attention to details / accuracy *Smart multitasking ability *Ability to thrive in fast-paced environment *Being proactive *Confidentiality and discretion *Ability to follow up on feedback to ensure fast resolution *Problem-solving *Patience *Ability to work effectively and interact well with the team *Emotional intelligence *Willingness to assist always *Ability to explain complex concepts in a clear and simple manner to customers *Passion for delivering an amazing customer experience *Always motivated to take up a new task/role and learn new skills. TOOLS I USE *Google workspace *MS Office Suite *CRM tools like Zendesk, Slack, Zoom, Hubspot, Trello, Calendly etc. I am open to learning new tools if the one you use isn't in the above list WHY SHOULD YOU HIRE ME? * I render excellent service at a low rate * Very attentive and a fast learner * Dedication to work and succeed