Emily Hartmann
Stevens-Henager College
Tell me more about Emily Hartmann?
Emily Hartmann is an experienced Contact Center Supervisor with 16.9 years of work experience in the retail industry. She has a strong background in Operations Management, Coaching, Retail, Sales, and Customer Satisfaction. Emily has worked at The Home Depot and Convergys, where she held various positions such as Contact Center Supervisor and Operations Manager. She also has experience as a Manager and Owner/Manager. Emily is skilled in customer service, coaching, team leadership, and process improvement. She is based in the United States.
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About
Experienced Contact Center Supervisor with a demonstrated history of working in the retail industry. Strong support professional skilled in Operations Management, Coaching, Retail, Sales, and Customer Satisfaction.
Work Experience
Contact Center Supervisor
Retail
Emily Hartmann's Professional Milestones
- Operations Manager And Team Leader (2010-04-01~2012-04-01): Optimized operations, achieving consistent results and meeting organizational goals effectively.
- Contact Center Supervisor (2012-04-01~2020-09-01): Streamlined call process, increased efficiency and streamlined response times for the Contact Center team.
Education
Skill
Customer Service
Coaching
Customer Satisfaction
Management
Team Leadership
Team Building
Microsoft Office
Sales
Leadership
Training
Call Centers
Operations Management
Process Improvement
Customer Experience
Time Management
Performance Management
Employee Training
Contact Centers
Microsoft Excel
Sales Management
Recruiting
Customer Retention
Retail
Strategic Planning
Certification
Colleagues
Other Named Emily Hartmann
Frequently asked questions
We found 1 Emily Hartmann's email addresses
We found 2 Emily Hartmann's phone numbers
Emily Hartmann works for The Home Depot
Emily Hartmann's role in The Home Depot is Contact Center Supervisor
Emily Hartmann works in the industry of Retail
Emily Hartmann's colleagues are Tapraise James,Reginald Price II,Ogieva Kingsley
Emily Hartmann's latest job experience is Contact Center Supervisor at The Home Depot
Emily Hartmann's latest education in Stevens-Henager College