Emily Hartmann
Contact Center Supervisor@ The Home Depot
Ogden, Utah, United States
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Emily Hartmann is an experienced Contact Center Supervisor with 16.9 years of work experience in the retail industry. She has a strong background in Operations Management, Coaching, Retail, Sales, and Customer Satisfaction. Emily has worked at The Home Depot and Convergys, where she held various positions such as Contact Center Supervisor and Operations Manager. She also has experience as a Manager and Owner/Manager. Emily is skilled in customer service, coaching, team leadership, and process improvement. She is based in the United States.
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Emails and Phone Numbers

@homedepot.com
+1 404892****
+1 801430****
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About

Experienced Contact Center Supervisor with a demonstrated history of working in the retail industry. Strong support professional skilled in Operations Management, Coaching, Retail, Sales, and Customer Satisfaction.

Work Experience

2455 Paces Ferry Road, Atlanta, Georgia, 30339, US

Retail

156427
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Emily Hartmann's Professional Milestones

  • Operations Manager And Team Leader (2010-04-01~2012-04-01): Optimized operations, achieving consistent results and meeting organizational goals effectively.
  • Contact Center Supervisor (2012-04-01~2020-09-01): Streamlined call process, increased efficiency and streamlined response times for the Contact Center team.
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Education

Stevens-Henager College
Stevens-Henager College1995-1997