Mortgage Collections And Recoveries Team Leader@ Yorkshire Building Society
Leeds, Leeds, United Kingdom
Emma Cochrane
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York St. John University
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FlashIntel GPT
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FlashIntel GPTEmma Cochrane is a highly motivated manager with 11.4 years of experience in customer service, sales, and credit management. She is passionate about people and customers and has a proven track record of delivering excellent results and developing others. Emma is ambitious and driven, with strong analytical and reporting skills. She has worked in various finance roles, including as an advisor development centre manager and senior training & competency supervisor. Emma has also worked as a mortgage collections and recovery team leader at Yorkshire Building Society.
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About
A highly motivated manager with a broad experience in customer service, sales and credit management. Passionate about people and customers with a proven track record in delivering excellent results as well as developing others. A highly ambitious and driven professional who is keen to maximise business potential by balancing income and service targets, and who has continuously exceeded expectations and successfully attained both personal and business objectives. Strong analytical, reporting and reconciliation skills developed in previous finance roles. Additionally used to working in a high pressure and tight deadline environment and have developed the ability to assimilate new tasks and processes quickly.
...See MoreWork Experience
Mortgage Collections And Recoveries Team Leader
Accounts Assistant
Financial Services
Emma Cochrane's Professional Milestones
- Collections Specialist (2014-03-01~2015-03-01): Increasing accuracy and efficiency in collecting and managing a diverse collection range of valuable materials.
- Academy Coach & Supervisor (2016-04-01~2017-10-01): Motivating academic success through personalized coaching and continuous learning.
Education
Psychology,
Bachelors,
Bachelor Of Science
2009-2012Skill
Coaching
Customer Service
Stakeholder Management
Regulatory Compliance
Leadership
Team Leadership
Financial Services
Certification
Colleagues
Nathan Fawell
Digital Product Owner
Lewis Ritchings
digital product owner at yorkshire building society
Gaynor Morgan CeMAP CeRER DipBBC DIpFA PDipBF
senior relationship director at ybs commercial mortgages - commercial investment | owner occupier | semi-commercial | corporate btl | personal btl | hmo | holiday lets
Stev Williams
lead servicenow developer and technical owner at yorkshire building society covering itsm itom itbm hr and sec ops
Bethany Raine
digital product owner at yorkshire building society
Other Named Emma Cochrane
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Emma Cochrane works for Yorkshire Building Society
Emma Cochrane's role in Yorkshire Building Society is Mortgage Collections And Recoveries Team Leader
Emma Cochrane works in the industry of Financial Services
Emma Cochrane's colleagues are Nathan Fawell,Lewis Ritchings,Gaynor Morgan CeMAP CeRER DipBBC DIpFA PDipBF
Emma Cochrane's latest job experience is Mortgage Collections And Recoveries Team Leader at Yorkshire Building Society
Emma Cochrane's latest education in York St. John University
