Emy Antalan
Senior Technical Publisher@ Virgin Australia
Brisbane, Queensland, Australia
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Emy Antalan is a highly experienced professional with 35.8 years of work experience. She has a diverse skill set including process improvement, Microsoft Office, technical writing, airlines, and XML. Based in Brisbane, Australia, Emy has worked in various roles at Virgin Australia, including Senior Technical Publisher, Publishing Developer, Security Administration Coordinator, and Technical Publisher Advisor. She has also served as a Customer Response Team Member and Special Assistance Team Member. Emy's expertise lies in extranet administration, testing and upgrading software, troubleshooting, and managing application licenses. She is also proficient in Adobe programs and has excellent customer service and emotional intelligence.
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Emails and Phone Numbers

@virginaustralia.com
+61 732953****
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About

Work Experience and Skills: - Extranet Administrator/Intranet Administration - Testing and upgrading of software (Application) - Interaction to Vendors with Software (Systems ) -Troubleshooting (Investigation - systems) - Management/Organisation of in-house Application licences - Coordination of ASIC (Aviation Security ID Card) and Access Control - Finance-Requisitioner/Purchase Orders - Security Administration - Project Management - Leadership - Arbortext XML S1000d/DTD authoring - FrameMaker (Structured and unstructured) - HTML - Desktop Publishing - Editing and Proofreading - Content Management - Process and Work Instructions Management - Time Management - Document Control - Microsoft Office user (Word, Excel, Visio, and Powerpoint) - Adobe programs (Acrobat Pro, Photoshop, PageMaker, Publisher) - Dreamweaver - Excellent Customer Service - Emotional Intelligence - Graphics manipulation - Yellow Belt Six Sigma Voluntary work: - Customer Response Team member - Special Assistance Team member - Member of the CoP SharePoint Community

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Work Experience

275 Grey St, South Brisbane, Queensland, 4101, AU

Airlines and Aviation

5154
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Emy Antalan's Professional Milestones

  • Publishing Developer (2015-02-01~2016-11-01): Creating impactful and informative content to enhance brand visibility and engage readers.
  • Senior Technical Publisher (2017-09-01~): Driving software development and implementation for high-profile projects, while establishing a strong client base.
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Education

Charles Darwin University
Charles Darwin University2000-2002