Eric H.Y. Chen

- More than 20 years PD/RD/IT work experiences with multi-function roles, including developer /SD/SA/Architect/Presale/Project/Product Manager, etc. - Strong experiences in business process plan and design, software architecture analysis, design, and implement proven and well-practice large scale and robustness system. - In-depth knowledge in Internet and e-commerce domain, especially in B2C/B2B/C2C/O2O/ERP/CRM with following features: supplier management, consumer/member, category/merchandise, campaign management, shopping cart, order /invoice management, warehouse & logistic delivery, payment, loyalty, etc. - Familiar with defining business requirements of system specification, including cross-function business process flows, user case scenarios, system views and interfaces between people and machine, and management and monitoring mechanism. Propose improvement solution after user feedback in order to more cost-effective and with well performance. - Competence of build-up team and system from scratch (3 times; EHS Ponta loyalty platform, Yaodian100.com, and GOHAPPY.com.tw). About 14 years management experience of people management, familiar with people recruit, training, performance review, motivation, budget planning and control, etc. - Excellent communication, coordination, organization, interpersonal, analytical, and problem-solving skills. Very good team player and team leader.