Eric Estes
shift manager autonomous vehicles @ nvidia@ NVIDIA
Santa Clara, California, United States
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Eric Estes is an experienced Service Manager with 12.5 years of work experience in the automotive industry. He is skilled in automotive repair, customer satisfaction, and continuous improvement. Eric has worked at NVIDIA and Tesla in various roles, including Shift Manager and Service Manager. He is an ASE Certified Technician and a graduate of De Anza Automotive Program. Eric is based in the United States.
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Emails and Phone Numbers

@teslamotors.com
@nvidia.com
@tesla.com
+1 650681****
+1 408486****
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About

Experienced Service Manager that thrives in high pressure and fast paced environments. My primary focus is improving the customer experience by increasing operational efficiency and reducing waste through First Principal thinking. Skilled in Automotive Repair, Customer Satisfaction and Continuous Improvement. ASE Certified Technician and graduate of De Anza Automotive Program.

Work Experience

2701 San Tomas Expressway, Santa Clara, CA, 95050, US

Computer Hardware Manufacturing

29043
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Eric Estes's Professional Milestones

  • Associate Service Manager, Customer Experience (2017-08-01~2018-08-01): Implementing innovative service strategies to improve customer satisfaction and loyalty to achieve business objectives.
  • Service Advisor (2016-05-01~2017-08-01): Provided expert advice and recommendations to clients, ensuring their satisfaction and facilitating their business success.
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Education

De Anza College
De Anza College

Automotive Mechanics

2007-2011