Eric Hofmann
Master Of Science And Governance Consultant@ TELUS
Ottawa, Ontario, Canada
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Eric Hofmann is a highly experienced IT Security and Service Management professional with 26.8 years of work experience. He has a strong background in security, policy, governance, ITIL, and risk management. Based in Ottawa, Canada, Eric has led technical and non-technical teams, resulting in the development of strong business relationships within a customer base. His areas of expertise include operational management, change management, release management, project management, organizational readiness, business processes, and policy development. Eric has worked for reputable companies such as TELUS, House of Commons, and Bell, gaining extensive experience in various sectors.
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Emails and Phone Numbers

@bell.ca
@telus.com
+1 866558****
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About

A secret cleared IT Security and Service Management professional with 20+ year’s industry experience leading both technical and non-technical teams where a customer centric approach has resulted in the development of strong business relationships within a customer base that spans across multiple sectors. Areas of proficiency include: Operational Mgt; Change Mgt; Release Mgt; Project Mgt. Organizational readiness; business processes; policy development.

Work Experience

510 West Georgia St., Vancouver, British Columbia, V6B 0M3, CA

Telecommunications

31136
Phone
+1 8665582273
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Eric Hofmann's Professional Milestones

  • Manager Service Integration (2004-12-01~2006-07-01): Streamlined service integration processes, optimizing efficiency and increasing customer satisfaction.
  • Associate Director, Security Operations (2008-01-01~2011-03-01): Implementing robust security protocols to ensure compliance and mitigate potential threats.
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Education

Carleton University
Carleton University1990-1993