sr it associate at axiom real-time metrics@ Axiom Real-Time Metrics
Brampton, Ontario, Canada
Eric M. Clarke
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CDI College
Real-Time AI Research
FlashIntel GPT
Tell me more about Eric M. Clarke?
FlashIntel GPTEric M. Clarke is a highly experienced IT professional with 20 years of experience in the IT support industry. He has a strong skill set in technical support, help desk support, active directory, troubleshooting, and IT service management. Based in Brampton, Canada, Eric has worked in various roles, including Sr. IT Associate at Axiom Real-Time Metrics and Operations Manager at Compucom. He is a quick learner who can adapt to changing technologies and workplace environments. Eric is a versatile and versatile individual who can handle multiple tasks while delivering high-quality results.
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About
20+ years of experience in the IT support industry including desktop, application, voice, and datacentre Quick learner who can adapt to changing and new technologies and various workplace environments to meet the demands of customers, management, and co-workers Lateral thinker with the ability to think outside the box when faced with complex technical incidents Competent trainer and facilitator, successfully developed and delivered staff presentations and learning modules Familiar with multiple CRM tools Proven ability to handle multiple tasks while producing high quality results Specialties:- IT Service Desk Management IT Service Desk Support
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sr it associate at axiom real-time metrics
Senior IT Associate
Software Development
Eric M. Clarke's Professional Milestones
- Help Desk Analyst (2001-10-01~2003-09-01): Provided efficient and accurate troubleshooting assistance to customers, ensuring their satisfaction and resolving customers' problems.
- Help Desk/service Desk Analyst (2003-10-01~2011-02-01): Provided exceptional technical support, ensuring customer satisfaction and resolution of customer issues.
Education
Information Technology
1999-1999Skill
Technical Support
Help Desk Support
Active Directory
Troubleshooting
It Service Management
Networking
Call Centers
Service Desk
Vendor Management
Team Leadership
Computer Hardware
Management
Incident Management
Laptops
Windows 7
Microsoft Office
Network Administration
Hardware
Software Installation
It Management
Sla
Service Management
Citrix
Customer Service
Problem Management
Novell
Microsoft Excel
Microsoft Word
Printers
Dns
Antivirus
Operating Systems
Windows Xp Pro
Peoplesoft
Rsa Securid
Blackberry
Wireless Networking
A+ Certified
Sccm
Outlook
Powerpoint
Rsa Security
Rsa Tokens
Iphone
As400 System
Siemens Soarian
Adobe Acrobat
Rdp
Call Center
Certification
Colleagues
Andrew Schachter
Founder | Chief Executive Officer
Gianni Di Iorio, CPA, CGA
Chief Financial Officer
Candice Green, MSc
Vice President Quality Assurance And Compliance | Data Protection Officer
Brian Dempster
Vice President Global Clinical Management
Heather DiFruscia, CCRP
Vice President Of Randomization And Trial Supply Management
Other Named Eric M. Clarke
Frequently asked questions
We found 3 Eric M. Clarke's email addresses
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Eric M. Clarke's social media include: Linkedin,
Eric M. Clarke works for Axiom Real-Time Metrics
Eric M. Clarke's role in Axiom Real-Time Metrics is sr it associate at axiom real-time metrics
Eric M. Clarke works in the industry of Software Development
Eric M. Clarke's colleagues are Andrew Schachter,Gianni Di Iorio, CPA, CGA,Candice Green, MSc
Eric M. Clarke's latest job experience is sr it associate at axiom real-time metrics at Axiom Real-Time Metrics
Eric M. Clarke's latest education in CDI College
